Sr Manager Sales Performance Coaching

Why UKG:    

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.  

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.  

About the Team

The Sales Performance Coaching team helps UKG's go-to-market organization turn sales strategy into stronger execution and measurable business results. We partner with sales leaders to identify performance opportunities, strengthen seller and manager capabilities, and build scalable coaching and enablement programs that accelerate readiness, improve productivity, and drive consistent sales execution.

Our work spans sales methodology, consultative selling, product and market readiness, manager development, and AI-enabled ways of working. By combining performance insights, field experience, and practical coaching, we help sellers and leaders build the skills, confidence, and capabilities needed to deliver meaningful customer value.

About the Role

As Senior Manager, Sales Performance & Enablement, you will lead a team of Sales Performance Coaches responsible for strengthening sales effectiveness across supported segments and regions. You'll translate business priorities into actionable coaching strategies, scalable development programs, and measurable performance improvements that help sellers and sales leaders succeed.

This is a strategic people leadership role at the intersection of sales strategy, field execution, and talent development. You'll partner closely with senior Sales leaders to diagnose performance challenges, identify opportunities for improvement, and influence how UKG develops and enables its sales organization.

You'll also play an important role in evolving how our teams sell, strengthening adoption of the UKG Way GTM Methodology, building frontline manager effectiveness, and helping sellers embrace AI-enabled tools and workflows that improve productivity.

Your success will be measured not simply by the programs delivered, but by the impact your team creates in the field.

What You'll Do

Lead and Develop a High-Performing Team

• Define and execute the Sales Performance Coaching team's strategy, priorities, and operational objectives, aligning resources and initiatives to business goals and measurable sales outcomes.

• Lead, coach, and develop a team of Sales Performance Coaches, establishing clear expectations, strengthening performance consulting and coaching capabilities, and creating opportunities for professional growth.

• Build a culture of accountability, continuous improvement, and collaboration, empowering the team to serve as trusted strategic partners to Sales leadership.

• Prioritize team capacity, regional coverage, and resources against the highest-impact business opportunities, ensuring consistent execution and measurable results.

Drive Sales Performance and Field Effectiveness

• Partner with GVPs, VPs, and frontline Sales leaders to understand business priorities, analyze pipeline and performance trends, diagnose capability gaps, and develop targeted strategies to improve seller effectiveness.

• Guide the team in delivering practical coaching that strengthens consultative discovery, value-based selling, competitive positioning, negotiation, opportunity strategy, and deal execution.

• Equip frontline Sales managers with repeatable coaching frameworks and reinforcement practices that help them develop their teams, improve sales behaviors, and sustain performance improvements.

• Direct coaching support for strategic opportunities and high-priority sales initiatives, including complex deal strategies, executive engagement, and cross-functional escalations.

• Lead the development and execution of scalable coaching and enablement programs across new-hire onboarding, ongoing seller development, and sales manager effectiveness.

• Drive consistent adoption and reinforcement of the UKG Way GTM Methodology, approved sales tools, and effective selling practices across supported segments and regions.

Turn Insights into Measurable Business Impact

• Leverage sales performance data, field intelligence, and market insights to identify execution gaps, establish priorities, and recommend targeted interventions that improve business outcomes.

• Establish regular performance reviews with Sales leadership to evaluate seller readiness, pipeline quality, opportunity progression, sales methodology adoption, and the effectiveness of coaching initiatives.

• Define and monitor success measures that connect coaching and enablement efforts to seller ramp, manager effectiveness, productivity, sales execution, and overall field performance.

• Translate insights into actionable improvement plans, communicate results and recommendations to senior stakeholders, and continuously refine team strategies based on business impact.

Champion Innovation and Cross-Functional Alignment

• Lead the practical adoption of approved AI-enabled sales tools and workflows, helping sellers, managers, and Sales Performance Coaches improve productivity, coaching effectiveness, and day-to-day execution.

• Partner with Sales Enablement, Learning Experience, Product Enablement, Marketing, Customer Success, and Operations to align development priorities, strengthen field readiness, and deliver consistent experiences across the sales organization.

• Bring customer insights, competitive intelligence, and field feedback into cross-functional discussions to influence enablement priorities, sales programs, and opportunities for continuous improvement.

• Champion change management and sustainable behavior change, ensuring new sales practices, technologies, and enablement initiatives translate into measurable improvements in field execution.

About You

Basic Qualifications

• 8+ years of experience in complex B2B SaaS, HCM, HR/payroll, workforce management, enterprise technology, or a related sales environment, including sales performance, enablement, coaching, or sales leadership.

• 3+ years of direct people management experience leading and developing teams responsible for sales performance, enablement, coaching, or a related discipline.

• 3+ years of experience leading sales coaching, field enablement, or sales performance initiatives designed to improve seller effectiveness and business outcomes.

Preferred Qualifications

• Prior experience in a quota-carrying B2B sales role, with demonstrated success navigating complex sales cycles and applying consultative and value-based selling practices.

• Experience serving as a strategic advisor to VP-level and senior Sales leaders, influencing sales performance priorities and organizational capability investments.

• Strong understanding of complex B2B sales processes and methodologies, including MEDDPICC, Sandler, consultative selling, and value selling.

• Demonstrated ability to use sales performance data, pipeline insights, and field intelligence to identify performance gaps, establish priorities, and drive measurable improvements.

• Experience developing and scaling coaching programs that strengthen seller capabilities, frontline manager effectiveness, and consistent execution of sales methodologies.

• Experience translating business priorities into role-based learning, field enablement, and ongoing reinforcement strategies that drive sustained behavior change.

• Experience leading cross-functional initiatives and organizational change within a complex, matrixed sales organization.

• Familiarity with AI-enabled sales tools, coaching technologies, and emerging approaches to improving seller productivity and sales execution.

• Strong executive communication, facilitation, and influencing skills, with the ability to build trusted relationships and align stakeholders across Sales and cross-functional teams.

Company Overview:  

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.  

Equal Opportunity Employer     

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.  

View The EEO Know Your Rights poster        

UKG participates in E-Verify. View the E-Verify posters here.   

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  

Disability Accommodation in the Application and Interview Process 

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.  

The pay range for this position is $150,500 to $214,500. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits