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Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. 

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things, and discover our potential with continuous learning for everyone.  

While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 and ultra-low latencies solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL, and graphs, validate, and develop new data science techniques and algorithms.

You:

The Software Engineer in Test role requires an engineer who is able to look at products from the lens of the customer (internal or external). The main mission is to ensure that the users of our product consider it functionally fit-for-purpose and technically reliable. This requires someone who enjoys understanding the real-world expectations about the software so s/he can devise the right quality assurance strategies. 

This role is embedded into product development teams and plays a pivotal role in the definition, implementation and continuous improvement of the quality assurance process across the development & release lifecycle. 

Product Teams have end-to-end ownership over the products/components under their jurisdiction, from roadmap definition to SaaS deployment and operation, including the autonomy to define the best quality assurance process for their respective reality.  In Feedzai, we believe that quality is a responsibility of the whole team, but the Software Engineer in Test role is the focal catalyst for the quality mentality we foster in our teams. 

Quality is a key element to Feedzai’s strategy; one that is paramount considering our products are mission critical systems and we operate at the heart of financial institutions protecting real people’s money. At the scale we operate, test automation, continuous integration and continuous delivery, sophisticated failure models and validation of systemic properties such as security, performance and reliability are fundamental facets of how we approach quality structurally. 

As Software Engineer in Test you will be, as part of the product development team, responsible for developing the products that allow Acquiring banks and Payment Service Providers to manage risk across their portfolio of merchants: Transaction Fraud and Merchant Monitoring. Both products leverage the same underlying Feedzai RiskOps platform, complementing it with specialised services and modules catering for the needs of these industry use cases.

Merchant Monitoring aggregates and assesses all transactions happening in the scope of every merchant with the goal of identifying suspicious patterns over large periods of time, detecting risks such as collusion, money laundering, bankruptcy and more. This product protects the bank/payment provider from internal threats (fraudulent merchants). The result is preventing criminal organizations from obtaining the funds they need to operate, specially when using online facade merchants selling fake goods.

Transaction Fraud is the first line of defense and operates at the transaction level (as opposed to merchant level). This product protects both the merchant and the bank from external threats (fraudulent end users). Transaction Fraud works under very challenging throughput and latency requirements, scoring and approving each payment transaction with machine learning models and rules.

Technically, this product line deals with challenges around large volume data profiling,  diverse data sources, network-like pattern detection and latency as a key non-functional requirement. These products are used directly by end users, ranging from Data Scientists to Risk Analysts.

Your Day to Day:

  • Devise test plans and test strategies based on product feature objectives and risks
  • Analyze and decompose complicated software system and design a strategy to test the system
  • Build advanced and automated test suites and tools to exercise our products
  • Work with the development and test engineering teams to automate testing
  • Report defects and work alongside developers to fix them
  • Partake in the triage and prioritization of defects reported by clients using our SaaS products
  • Maintenance of CI/CD pipelines for your product
  • Conduct research on emerging technologies 

 You Have & You Know-how:

  • BSc/MSc degree in Computer Science, or a similar technical degree
  • ISTQB Certification
  • Relevant work experience, including development and/or test automation experience
  • Test planning, specification, and execution under several conditions
  • Good coding skills in Java 
  • Experience in Selenium, Cypress, Docker and Kubernetes is a plus
  • Good scripting skills in at least one common language (Python, Bash)
  • Proficient in a UNIX/Linux environment
  • Knowledge in CI environments (Jenkins, GitLab CI)

Tools

  • JIRA and Confluence
  • Feedzai System Test Framework (Java)
  • Selenium & Cypress
  • Postman & Rest Assured
  • Sonar
  • Snyk (Common Vulnerabilities and Exposure control)
  • Git, Jenkins, Gitlab
  • Renovate (dependency management)
  • Docker e Kubernetes 

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

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