SMB Account Executive (with French)

Overview

SMB Account Executives play a crucial role in guiding customers through their Atlassian cloud journey. The primary objective is to demonstrate to SMB customers how Atlassian products can effectively support their objectives. Operating at scale, Sales Associates are expected to advocate for their customers, offering valuable insights to our product and engineering teams to enhance the customer experience. This collaborative effort is closely coordinated with our Product specialists and Marketing organization.AE are known for their customer-centric approach and innovative thinking. They are adept at managing resources efficiently to cater to the requirements of our top 30,000 SMB customers.As an AE, you will directly report to the Sales Manager within your geographical region. This position is remote, offering flexibility and autonomy.

Responsibilities

• Be Atlassian's main point of contact for designated SMB+ accounts.

• Develop and implement territory plans geared at both retaining accounts (via renewals), maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Work inbound leads and generate pipeline through outbound prospecting, running sequences, and cold calling

• Build strategic relationships with customers and articulate how our value proposition addresses their challenges, strategy and needs.

• Provide regular accurate sales forecasts, reports, and updates to management.

• Stay updated on industry trends, market dynamics, and competitor activities within the EMEA market.

Qualifications

• 3+ years of experience in outbound sales in a quota-carrying B2B software sales role

• Business-level proficiency in English and French. Other languages also an advantage.

• Proven track record of exceeding performance targets

• Building and leading territory & strategic account plans

• Proficiency in using sales tools such as CRM software (e.g., Salesforce) and prospecting tools

• Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities.

• You have a do-it-right mentality with a customer-centric mindset.