Senior Solutions Consultant (ITOM) m/f/x

Your impact 

As a Senior Solutions Consultant in the OpenText Presales organisation, you will lead the technical engagement for sales opportunities across Germany, combining network-domain expertise with a consultative understanding of customers’ operational and business priorities. 

You will help customers transform network operations from reactive troubleshooting to proactive, automated service assurance. By positioning OpenText Network Monitoring and Network Automation solutions against their business priorities, you will demonstrate how greater visibility, faster issue resolution and consistent automation can reduce operational risk, improve service reliability and lower the cost of managing complex networks. Your expertise will turn these outcomes into a compelling value proposition, build customer confidence and directly influence the technical win. 

Working closely with Account Executives, specialists, partners and delivery teams, you will lead discovery sessions, solution presentations, product demonstrations, technical workshops and proofs of value. You will translate complex customer requirements into differentiated solution architectures and take ownership of the technical response throughout the sales cycle. 

What the role offers 

• A senior customer-facing role within the OpenText IT Operations Management portfolio, focused on Network Monitoring and Network Automation. 

• Ownership of the technical sales cycle, from customer discovery and solution design through demonstrations, workshops, proofs of value and RFP responses. 

• The opportunity to help customers modernise network operations by combining comprehensive visibility, operational insight and automation. 

• Engagement with a broad range of enterprise customers, network environments and transformation initiatives across Germany. 

• Close collaboration with Account Executives, product specialists, professional services, partners and other Solutions Consultants to develop compelling and commercially viable solutions. 

• The opportunity to deepen your expertise in network observability, network performance management, configuration and compliance, and operational automation. 

• Strong development potential towards principal consulting, solution architecture and technical leadership roles. 

• A collaborative, international environment that values innovation, knowledge sharing and continuous professional development. 

What you need to succeed 

• A completed degree in computer science, business information systems, engineering, information technology or a related discipline, or equivalent professional experience. 

• Typically three to five years of relevant professional experience in presales, network consulting, solution engineering, technical sales, software implementation or a comparable customer-facing technology role. 

• Strong knowledge of enterprise networking concepts, technologies and operational processes, including areas such as network monitoring, performance management, fault management, configuration management and automation. 

• Practical experience with network management or automation solutions. Familiarity with OpenText Network Operations Management, Network Node Manager i, Network Automation or comparable technologies would be an advantage. 

• A sound understanding of common network architectures, protocols and technologies, such as TCP/IP, SNMP, streaming telemetry, routing, switching, wireless networking, software-defined networking and cloud connectivity. 

• The ability to lead customer discovery, analyse complex technical and business requirements, and translate them into clear and differentiated solution architectures. 

• Experience preparing and delivering compelling presentations, product demonstrations, technical workshops and proofs of value. 

• The commercial awareness to connect technical capabilities with measurable customer outcomes and support the development of a winning sales strategy. 

• Strong communication, presentation and stakeholder-management skills, with the confidence to engage both technical specialists and senior decision-makers. 

• The ability to work independently, manage multiple opportunities and collaborate effectively across sales, product, services and partner organisations. 

• Curiosity, initiative and a commitment to continuously developing your technical, consultative and commercial expertise. 

• Willingness and ability to travel up to 50% of the time. 

• Fluency in German and English, both written and spoken. 

• Valid legal authorization to work in Germany