Senior PreSales Solutions Specialist

 Published 12 days ago
    
 United States
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The Workforce Identity Specialist Team

The Senior Solutions Specialist at Okta is a senior technical resource charged with helping our prospects and customers solve complex challenges related to Identity.  The Solutions Specialist is a team player that can create and deliver custom/purpose-built demonstrations or Proofs of Concept, to various levels of stakeholders within an organization (developer, product managers, IT, marketing, C-Suite and others).  The Specialist possesses deep understanding in one or more areas of technology (e.g. OIDC) and/or specific market (e.g. Financial Services, but from a security perspective). The Specialist also has the rare combination of technical savviness and business acumen and you’re looking for a career where you can utilize both. 

The PreSales Solutions Specialist Opportunity

As a PreSales Solutions Specialist at Okta, you will be challenged daily to show prospects and customers how Okta can help solve their business challenges in environments where Microsoft’s solutions may already be deployed, or are being considered for deployment in areas where Okta typically addresses technical or business requirements.  In particular, we are searching for individuals that have experience deploying Microsoft identity and access management solutions in large and complex environments, while having a firm understanding of the IDAM/CIAM ecosystem and how other vendors (e.g. Okta) address similar needs. This hands-on experience and exposure to the operational aspect of real customer deployments is what sets you apart and provides credibility to the architectures you design and propose. Your proven experience with other products and legacy solutions will be invaluable when assessing a customer’s existing challenges and planning the roadmap for them to modernize and transition to the Okta platform.

What you’ll be doing 

  • Support the sales and pre-sales team in helping customers understand what is possible with Okta, and guide strategy when encountering Microsoft-based identity solutions whether it is Microsoft Entra or on-premise Microsoft Identity Manager(MIM).
  • Deliver hands-on POVs showing how Okta integrates with the many different Microsoft products including Microsoft Entra, Intune, Windows Hello for Business, on-premise Active Directory, Azure VDI etc
  • Utilize your understanding of a customer’s holistic environment including Endpoint Detection & Response(EDR), firewalls, proxies, VPN, CASB, databases, and applications to ensure that the proposed architecture is viable and can be implemented by the customer or professional services.
  • Use a variety of tools to help depict complex architecture diagrams and sequence diagrams that include various Okta Products in the solution.
  • Use your understanding of various protocols (SAML, OAUTH/OIDC, KERBEROS, SCIM, etc.) to plan multi-protocol integration architectures that incorporate Okta with various technologies.
  • Distill and communicate customer needs and feedback to Product Management, Engineering, Marketing and Sales. In particular, support pre-sales enablement sessions by providing expert know-how in all aspects of Microsoft-competitive situations

What you’ll bring to the role

  • A passion to serve the customer, which has played out in some customer-facing role like consulting or support.
  • An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard, to various audiences.
  • Experience with multiple security protocols such as: OAuth, SAML, LDAP, SCIM, etc.
  • Hands-on experience with deploying Microsoft solutions not limited to Identity(Entra), but also Intune(MDM), Defender(EDR), Conditional access policy, cert based authentication(CBA) etc.
  • Understanding of REST APIs, web and mobile application architecture, IP-based real-time communications.
  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • An individual that understands the implications of scale, deadlines, and external influences.
  • Typically 25% travel
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

And extra credit if you have experience in any of the following

  • If you have hands-on experience with other Identity Providers like Sailpoint, Cyberark, Oracle Access Manager etc.
  • If you have hands-on experience with scripting languages like Powershell, Azure Power Automate, node.js or Python.
  • If you have knowledge of other security stacks like EDR, MDM, CASB, API Gateways etc.

#LI-Hybrid

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