About the Role
We're looking for a Senior Business Operator (Growth, Operations & AI) to serve as the founder's right hand in running and scaling the business.
This is not a traditional Executive Assistant or administrative support position. We're looking for someone who can think independently, take ownership of projects, identify problems before they escalate, and turn ideas into practical solutions.
The ideal candidate is a sharp, logical thinker with strong analytical abilities, advanced practical AI skills, and the confidence to make decisions and drive execution.
You don't need to be a paid media expert. What matters most is your ability to understand business challenges, think critically, learn quickly, and get things done.
Key Responsibilities
Business Operations & Execution
- Work directly with the founder to manage and improve day-to-day business operations.
- Coordinate priorities and workflows across a growing portfolio of client accounts.
- Take ownership of projects from planning through execution and completion.
- Identify operational bottlenecks, anticipate challenges, and implement effective solutions.
- Build scalable processes and systems that support business growth.
AI, Automation & Process Improvement
- Leverage AI tools for research, analysis, automation, and execution.
- Design and improve workflows that reduce manual work and increase efficiency.
- Critically evaluate, customize, and refine AI-generated outputs rather than relying on them blindly.
- Explore and implement new technologies to improve business performance.
Business Analytics & Performance
- Track, analyze, and report key business metrics, including customer acquisition cost (CAC), close rates, conversion rates, and other performance KPIs.
- Identify trends, diagnose performance issues, and recommend actionable improvements.
- Translate data into clear insights and practical business decisions.
- Help the founder prioritize initiatives based on their potential impact.
Growth & Marketing Support
- Support growth initiatives, including lead generation, funnel optimization, and lead pre-qualification.
- Collaborate on improving lead quality, conversion processes, and customer acquisition efficiency.
- Assist with paid media and marketing-related projects when relevant.
- Help identify opportunities to improve client results and overall business performance.
Requirements
Must-Haves
- At least 5 years of experience in similar roles
- Strong analytical skills and the ability to interpret business data and performance metrics.
- Excellent logical reasoning, critical thinking, and problem-solving abilities.
- Advanced, hands-on experience using AI tools to solve real business problems.
- Proven ability to independently manage projects and take ownership of outcomes.
- Ability to work quickly and thoroughly without sacrificing quality.
- Proactive mindset, adaptability, and comfort operating in a fast-changing environment.
- Strong organizational and prioritization skills.
- Clear, concise, and effective communication skills.
- Ability to work closely with a founder, challenge assumptions constructively, and contribute ideas rather than simply follow instructions.
Nice-to-Haves
- Experience in business operations, growth operations, or a Chief of Staff-type role.
- Experience with AI automation tools such as n8n, Make, Zapier, or similar platforms.
- Familiarity with CRM systems and workflow optimization.
- Experience with paid media, particularly Meta Ads or Google Ads.
- Knowledge of marketing funnels, lead generation, and conversion optimization.
- Previous experience in a marketing agency or managing multiple client accounts.
Benefits
- Compensation: $1,400–$2,000 USD/month (depending on experience) + commissions
- Full-time contractor opportunity.
- Work directly with U.S.-based businesses and leadership teams.
- Opportunity to take real ownership and have a direct impact on business operations.
- 10 PTO days per year.
— Sarah J.
·
Marketing Manager
★★★★★
Verified
