Senior Associate, Strategy & Operations - Internal Only

Your job

The Core Operations team at Glassdoor drives high-impact strategy, analytics, and execution across the business. Serving as a strategic partner to grow both B2C and B2B monetization, this role will develop deep expertise in Glassdoor’s Employer Branding Product suite to help set strategic priorities, evaluate feasibility, and accelerate revenue opportunities. Crucially, it will unlock the our unit economics playbook by bridging product engagement with revenue, owning the LTV model and executive dashboards to directly guide investment decisions.

Working alongside leadership, the role will translate complex data into actionable strategy while steering ambiguous, high-impact initiatives like Weekly Active User (WAU) valuation and ongoing special projects. Acting as a trusted thought partner across business units, it drives cross-functional clarity by owning operating cadences and executive communications, delivering regular performance updates to keep key stakeholders aligned around critical monetization goals.

Who you are

• Become a subject matter expert on the Consumer experience, developing a deep understanding of key performance drivers and identifying opportunities to improve outcomes

• Communicate clear, data-driven insights and recommendations to managers across the organization to guide prioritization and decision-making

• Own operational forecasts, dashboards, and ongoing operating cadences to monitor performance, set goals, and drive accountability

• Steer strategic analyses and special projects that inform product, growth, and investment recommendations across the Consumer business

• Act as the connective tissue across cross-functional partners, ensuring alignment around shared goals and coordination in addressing our biggest opportunities

Who we are

• Requires a Bachelor’s degree in Finance, and a minimum of 5 years of related experience; or a Master’s degree with a minimum of 3 years of experience; or a PhD without experience

• Experience in business operations, strategy & operations, management consulting, or similar data-driven roles in consumer tech/SaaS companies. 

• Problem Solving: Proven ability to structure and solve complex problems through data and sound business judgment

• Analytical Rigor & Modeling: Exceptional analytical foundation with experience in trend analysis, forecasting, and performance management. Ability to build and maintain models that inform decision-making and goal-setting

• Strategic & Business Insight: Bring strategic and business insight by anticipating trends, aligning work with company goals, and connecting cross-functional priorities to shape long-term direction; serves as accountability driver and thought partner

• Influencing & Communication: High EQ and ability to build trust-based relationships across departments and leadership levels. Exceptional written and verbal executive communication, with the ability to distill complex ideas into actionable insights and impact 

• Bias for Action: Resourceful, proactive and comfortable operating in ambiguity; takes initiative and thrives in fast-paced environments

• Analytics Tools: Advanced proficiency in Excel / Google sheets. 

Our mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

This role sits within Glassdoor, where professionals go to find their fit. We’re reinventing the job search to replace endless scrolling and mass applying with smarter, tailored matches. Known for our real employee reviews, we pair our deep knowledge of companies with each job seeker’s goals and Indeed’s job listings — so great jobs find them. 

Join us as we make worklife better, together.

(*Comscore, Total Visits, March 2026)

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We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.

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Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.AI NoticeIndeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. 

Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.

Reference ID: 47983

The deadline to apply to this position is 10/6/2026. Job postings may be extended at the hiring team’s discretion based on applicant volume.

U.S. Remote & Massachusetts Roles 

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