Job Details

Summary:

Delivers complex technical product work by translating ambiguous business needs into scalable, secure, and integrated solution requirements and delivery plans. Works independently to evaluate technical options, resolve complex product and system issues, and recommend approaches aligned with business outcomes and enterprise standards. Coordinates across product, architecture, engineering, and partner teams to align decisions, manage dependencies, and maintain progress on defined workstreams. Improves technical product execution by creating reusable documentation, guiding less experienced team members, and identifying practical changes that reduce delivery friction and improve consistency.

Responsibilities:

• Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.

• Conducts data gathering and analysis to understand business strategy requirements.

• Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.

• May provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.

• Provides input from a business and IT perspective.

• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advices on options.

• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.

• Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.

• Assists in the business process redesign and documentation as needed for new technology.

• Collect, clean, and organize data from multiple sources for analysis.

• Conduct statistical analyses and create visualizations to convey data-driven insights.

• Support senior analysts in performing trend analysis, forecasting, and other predictive modeling techniques.

• Collaborate with different teams to understand their data needs and provide actionable insights.

• Creating interactive dashboards, reports, and visualizations using Salesforce Analytics tools (e.g., Einstein Analytics, Salesforce Reports and Dashboards).

• Customizing Salesforce CRM to integrate with external data sources and analytics tools for comprehensive data analysis and visualization.

• Integrating data from multiple sources into Salesforce CRM to enable holistic analytics and reporting capabilities.

• Implementing automation processes for data extraction, transformation, and loading (ETL) to ensure data accuracy and consistency for analytics.

Required Skills and Qualifications:

• Bachelor's degree in business administration, computer science, information systems, or a related field, or equivalent experience required.

• 4+ years of experience in technical product management, technical business analysis, solution architecture, or a related field required.

• 7 years of experience in Salesforce analytics development with expertise in advanced analytics.

• Proficiency in Salesforce CRM and analytics tools such as Salesforce Einstein Analytics, Salesforce Reports, and Dashboards.

• Experience in data modeling, data visualization, and analytics solution design.

• Knowledge of ETL processes, data integration techniques, and data warehousing concepts.

• Strong understanding of CRM principles and business processes.

• Programming skills in languages like Salesforce Apex, SQL, or Python.

• Certification in Salesforce CRM and analytics tools is a plus.

• Analytical mindset with a focus on deriving insights from data.

• Problem-solving skills to address complex data challenges.

• Strong communication and collaboration skills to work with cross-functional teams.

• Detail-oriented and quality-focused in analytics solution development.

Schedule

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Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned