Sales Support Assistant

About Us:

At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.

Our Culture:

We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities.

About the Role

We are looking for a motivated Sales & Logistics Coordinator to support lead generation and client relationship management for a growing logistics company. This role is ideal for someone who enjoys sales outreach and pipeline management, but is equally comfortable with administrative follow-through — our sales process involves a longer cycle with detailed coordination, so strong organizational habits are just as important as sales instinct. Prior logistics knowledge is a plus, but not required — we're prioritizing the right mix of drive, organization, and adaptability.

Key Responsibilities

• Generate and qualify new leads through cold calling, email outreach, and other prospecting channels.
• Maintain and update the CRM consistently and accurately — tracking leads, follow-ups, and pipeline stages.
• Manage a long, multi-touch sales cycle, ensuring no lead or opportunity falls through the cracks.
• Coordinate follow-up communications with prospects and existing clients.
• Support customer service efforts to help retain clients and prevent churn, switching fluidly between outreach and support as needed.
• Assist in organizing and structuring internal sales processes (currently informal/unmapped).
• Provide general administrative support to the sales and commercial team.
• Help identify potential focus niches/verticals as the company refines its sales strategy.

Requirements

• Previous experience in sales, lead generation, or customer-facing roles (or strong motivation to learn).
• Excellent organizational skills and comfort with repetitive, detail-oriented tasks (e.g., cold calling, CRM upkeep).
• Strong written and verbal English communication skills.
• Ability to multitask and stay organized in a fast-paced, sometimes fast-paced, sometimes slower-moving sales cycle.
• Comfortable working independently in a remote environment.
• Experience using CRM systems and Microsoft Office or Google Workspace.
• A flexible, problem-solving mindset — able to move between sales outreach and customer support.

Preferred Qualifications

• Familiarity with logistics, freight forwarding, or supply chain concepts (ocean/air imports, trucking, warehousing, last-mile delivery).
• Experience with cold calling or outbound sales.
• Experience managing long sales cycles or B2B pipelines.
• Background in a role requiring both sales and administrative responsibilities.

Compensation

$1,100 - $1,300 per month

Benefits

• 10 days off per year
• 3 sick days per year
• 6 US Federal Holidays