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The Sales Representative will manage outbound and inbound calls to sell and upsell home warranty products to new and existing customers. They are responsible for documenting the entire sales process within the company's CRM tool.
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by
1) providing the best services for homebuyers
2) led by advantaged underwriting in insurance
3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
Job Title: Sales Representative
Location: Colombia
Workplace Type: Remote
This role is employed through RemoFirst, Porch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group.
Job Summary
The future is bright for the Porch Group, and we’d love for you to be a part of it as a Sales Representative
In this role the Warranty Specialists will call existing, previous and customer shopping for a home warranty that will cover the repair or replacement of homeowners' most vital home systems and appliances. As well as customers who have received a flyer, email, or postcard with a micro-warranty promotion.
What You Will Do As A Sales Representative
Upsell additional services to existing customers.
Re-activate previously canceled warranty accounts by addressing cancellation reasons and offering a more affordable warranty option.
Re-engage previously interested customers or customers actively shopping for a warranty by presenting a more affordable warranty solution.
Receive inbound calls, request the customer’s reference number, and upsell micro-warranty products.
Manage and document the sales process in our CRM tool.
Make outbound calls from our calling queue
Manage and document the sales process in our CRM tool
Evaluate consumer’s financial needs and identify where our services can help
Use a script to help guide each call and sell our service
What You Will Bring As A Sales Representative
At least 2 years of sales experience selling products/services over the phone or face-to-face.
Previous experience selling home warranties or auto warranties is a plus.
Strong verbal and written communication skills (English language proficiency).
Ability to work independently in a multi-step sales process and follow up with warm leads via phone or email.
Familiarity with CRM tools like Salesforce.
Proficiency in Microsoft Office Suite
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload
What You Will Get Supporting Porch Group
Monthly salary: COP 4,000,000.00
Monthly incentive bonus: COP 810,000.00 target, variable based on individual performance
You will be eligible to receive sales incentives, subject to program guidelines and approvals.
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What’s next?
Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
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