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Sherwin-Williams

Sales Operations Co-op

Posted 2 days ago
$19.25 per hour
0-2 years experience
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AI Summary

Support daily Salesforce CRM operations, user management, mobile device setup and troubleshooting, and customer data maintenance. Provide Salesforce user support, maintain accurate reports and dashboards, and participate in planning, requirements clarification, and retrospective meetings.

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive! 

 

Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

 

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Responsibilities

CORE RESPONSIBILITIES AND TASKS          

1.     CRM (Salesforce)

  • Assist in daily operations of the CRM platform across the related sales team.
  • Work with the Business Unit CRM Manager on user management.
  • Assist with end-user support for mobile devices including setup and troubleshooting of iPhone and iPad.
  • Work with data management tools to add and maintain large amounts of customer data in the CRM.

     

2.     Sales Rep Productivity

  • Provide technical support of Salesforce used to measure Sales Rep effectiveness & performance.
  • Assist in implementation and daily operations of CRM across sales Team.
  • Daily Salesforce user support requests received via support mailbox. 
  • Data modeling and cleanup to ensure that reports and dashboards accurately reflect current business priorities.

 

3.     IT Support / Planning

  • Attend Salesforce core team meetings: Daily/Weekly Planning and Requirement clarification sessions, Weekly/biweekly Retrospectives.
  • Active learning of CRM fundamentals. 
  • Available to respond to daily emails.

Qualifications

MINIMUM REQUIREMENTS


•    Must be at least 18 years of age.
•    Must be enrolled in a college or university at the time of the internship or co-op program .
•    Must be legally authorized to work in country of employment without now or in the future requiring sponsorship for employment visa status.

PREFERRED QUALIFICATIONS  


•    Have at least one (1) year experience in Customer Services, Sales, Marketing or other Business related field.
•    Must be proficient in Microsoft Office Suite Must have at least one (1) year of experience using Microsoft Office products (e.g. Word, Excel, Power Point, Teams, and/or Outlook).
•    Previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
•    Ability to read, write, comprehend, and communicate in Spanish. (this was included in the internship posting. Should it be included for co-op role as well?)
•    Be a rising or current Junior or Senior in college or university at the start of the internship or co-op program. (this was included in the internship posting. Should it be included for co-op role as well?)
•    Previous relevant internships or co-op experience.
•    Engagement and demonstrated use of a CRM.

What is the Process to get Started? 

Step 1 – Online Application 

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/  

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners  

Step 2 – Digital Interview  

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions  

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation  

Step 3 – Interview 

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a virtual Microsoft teams interview.
 

 


At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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