Sales Operations Business Partner

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. 

About the opportunity

As RevOps Business Partner for the Americas Emerging sales organization, you will be the person sales leaders turn to for an honest read on the business: what is really happening in the pipeline, where deals are stalling, which teams need support, and what to do about it. You will bring the evidence to back it up.

This is a business partner role, not an analyst role. Reporting to the Revenue Operations Leader, Americas New Business, you will work side by side with Mid-Market Sales Leadership as a trusted advisor. The value you bring is judgment, credibility, and a seat at the table. Data is the tool you use to earn it.

We are building this team now, and the culture is being shaped as we go. That culture is grounded in rigor, discipline, and structure.

What you’ll get to do

Own the Read on the Business

• Provide sales leaders with a clear, candid view of performance, pipeline health, and risk, paired with a recommendation on what to do next.
• Lead deep-dive analysis on funnel trends, stalled deals, and whitespace opportunities, and translate findings into decisions rather than presentations.

Forecast Integrity

• Partner with Sales Leadership to run a forecast process the business can trust, built on clean data and disciplined review.
• Surface risk early, challenge assumptions, and hold a high standard for forecast accuracy.

Sales Process Optimization

• Identify the root causes of inefficiency across the sales cycle and implement solutions that improve velocity, conversion, and predictability.
• Work alongside frontline sales leaders to establish best practices and ensure they are adopted and sustained.

CRM Management & Reporting

• Own Salesforce data hygiene and pipeline governance so that leadership decisions rest on accurate, reliable information.
• Build and maintain dashboards, views, and workflows that sellers and leaders rely on day to day.

Planning Support

• Contribute to quarterly and annual planning cycles, including territory design, capacity modeling, and quota allocation, grounded in historical performance.

Tool Management & Enablement

• Support the rollout, configuration, and adoption of key sales tools (e.g., Gong, Outreach, ZoomInfo), ensuring they align with how the team sells.

Cross-Functional Collaboration

• Collaborate with Marketing, Finance, and Customer Success to align on shared metrics, data standards, and operational priorities.

Skills and experience we value

• 4+ years of experience in sales, sales operations, revenue operations, or a related role, ideally within SaaS or a high-growth technology environment.
• Hands-on experience with Salesforce and strong proficiency in Excel or Google Sheets.
• Demonstrated ability to work with large datasets and distill them into a clear, actionable recommendation.
• Strong written and verbal communication skills, with the confidence to present to sales and executive audiences.
• Ability to manage multiple priorities with structure and attention to detail in a fast-moving environment.
• Prior experience in a quota-carrying role (BDR, SDR, or AE) is a strong advantage.
• Experience within HR Tech is an asset.

What would make you stand out

• You have carried a number or have worked close enough to the front line to understand the pressure.
• You understand the full SaaS sales cycle and the commercial realities behind it.
• You care about forecast integrity, not simply forecast updates.
• You are quick to identify the problem, make the call, and act on it.
• You bring rigor and discipline without slowing the business down.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match). Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours  of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. 

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

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