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IBMC is assisting a high-growth, AI-first global SaaS company delivering advanced omnichannel retail and e-commerce software. Our client specializes in unified commerce solutions—spanning cloud-based POS, CRM, order management, supply chain automation, and predictive retail analytics. With a global headcount of 500+ employees and an annual revenue of $70M, they empower 500+ premium fashion, lifestyle, and specialty retail brands across 35,000+ stores in 17 countries to achieve digital retail transformation.
We are seeking a seasoned, high-caliber Sales Manager to be based in Kuala Lumpur, Malaysia. With over 8 years of enterprise sales experience, you will lead our market penetration and revenue growth within the Malaysian retail sector. This role requires an aggressive "Hunter" with a powerful local network who can navigate complex, multi-year, big-ticket enterprise software deals. The ideal candidate will have deep roots in the local business community and the linguistic capability to seamlessly manage relationships with major regional stakeholders.
Key Responsibilities
- Enterprise Revenue Growth: Drive sales expansion by consistently achieving monthly/quarterly sales targets and performance KPIs within the Malaysian market.
- Big-Ticket Acquisitions: Identify, prospect, and close complex, multi-year enterprise deals with large-scale fashion, lifestyle, and specialty retailers.
- Consultative Value Selling: Navigate long, complex sales cycles by understanding client supply chain challenges, POS/CRM legacy bottlenecks, and mapping out tailored AI-driven SaaS solutions.
- Stakeholder Management: Build high-level trust and manage relationships across diverse corporate boards, from C-level executives to technical operations teams.
- Pipeline Excellence: Maintain clean, predictable, and accurate sales forecasting and activities within the corporate CRM platform.
- Regional Market Presence: Leverage existing business connections to create immediate value, increase brand visibility, and accelerate market entry.
Requirements
- Identity & Location: Malaysian Citizen based in Kuala Lumpur, with a deep understanding of the local Chinese-Malaysian business ecosystem and corporate networks.
- Experience: Minimum 8+ years of professional B2B software sales experience, with at least 5 years strictly focused on SaaS or Enterprise Software Sales.
- Product Specialty: Proven track record in ERP, CRM, Supply Chain, or Omnichannel Retail software sales (Strictly no general HRMS/Payroll sales background).
- Linguistic Mastery: Native or professional fluency in Mandarin and English is mandatory to effectively manage communication with regional and international stakeholders.
- Deal Track Record: Demonstrated capability in closing high-value, multi-year, and complex software deployment contracts.
- Education: Degree or Diploma in Business, Marketing, Information Technology, or a related field.
Benefits
- Global Network: Collaborate with a leading $70M ARR global retail-tech pioneer headquartered in Singapore.
- Autonomy: High level of ownership to build and execute the sales strategy for the Malaysian territory.
- Professional Growth: Direct exposure to cutting-edge AI-first enterprise technologies.
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