Sales Director – Retail & Hospitality (Remote)

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG and SAP Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.

Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year.

Due to our rapid growth, we are looking for a remote Sales Director to join our team. In this role, you'd lead sales efforts across Retail and Hospitality organizations.  If you love owning complex, consultative sales pursuits and being a high‑impact individual contributor, this role is for you. 

What You’ll Do: 

• Sell outcome‑based consulting services to Retail and Hospitality organizations focused on implementing, optimizing, supporting, or expanding their HCM, Payroll, Workforce Management, or ERP platforms. 

• Own and execute account strategies across Enterprise and Mid‑Market Retailers, Restaurants, and Hospitality brands. 

• Lead complex, multi‑threaded sales cycles involving HR, Operations, Finance, IT, and Executive Leadership. 

• Conduct deep discovery to understand Retail and Hospitality‑specific workforce challenges, including:  

• • High‑volume and seasonal hiring 

• • Scheduling complexity and labor cost control 

• • Multi‑location and multi‑jurisdiction operations 

• • Rapid growth, expansion, or transformation initiatives 

• Translate operational demands into a clear, quantified value narrative tied to labor efficiency, speed to productivity, and cost management. 

• Partner closely with Mosaic delivery leaders to create solution scope, phased roadmaps, business cases, and long‑term technology strategies. 

• Identify expansion opportunities post‑implementation across optimization, managed services, and additional transformation initiatives. 

• Maintain disciplined opportunity management, forecasting accuracy, and pipeline hygiene within CRM.  

What makes you successful:   

Need to haves: 

• 5+ years of experience in consultative sales, enterprise solution selling, or professional services sales. 

• Strong preference for experience selling into Retail and/or Hospitality organizations. 

• Demonstrated success managing complex, multi‑stakeholder sales cycles and influencing executive‑level buyers. 

• Experience selling:  

• • Consulting services (implementation, optimization, managed services) 

• • HCM, Payroll, Workforce Management, or ERP solutions 

• Ability to articulate value around labor efficiency, scalability, operational agility, and workforce optimization. 

• Exceptional presentation, written, and verbal communication skills. 

• Highly self‑directed with the ability to manage multiple pursuits and long sales cycles. 

• Comfortable working fully remote with travel as required for client and partner engagement. 

Nice to haves:   

• A completed Bachelor’s degree from an accredited University 

How You’ll Be Measured: 

• Achievement of quarterly and annual revenue targets 

• Maintenance of a healthy pipeline equal to 3x annual sales plan 

• Quality of opportunities (deal size, strategic relevance, expansion potential) 

What We Offer You:

• Competitive base salary of $107,000-$135,000 with a strong commission structure  

• Comprehensive benefits, PTO, and perks package  

• An award-winning company culture in a flexible, remote environment