Sales Development Representative (SDR)

Sales Development Representative (SDR)

Location: Remote – Philippines

Employment Type: Full-Time | Long-Term

Work Schedule: Monday to Friday (Vancouver Business Hours)

About the Role

We are looking for an experienced Sales Development Representative (SDR) to join our growing team. This is a sales-focused, outbound role responsible for prospecting, lead generation, cold calling, lead qualification, and appointment setting for our Vancouver-based businesses.

If you're confident speaking with new people, enjoy building relationships, and thrive in a results-driven environment, we'd love to hear from you.

Key Responsibilities

Outbound Sales & Lead Generation

* Conduct outbound cold calls to prospective clients.

* Send personalized emails and LinkedIn outreach.

* Generate qualified leads and identify decision-makers.

* Build targeted prospect lists through online research.

* Follow up consistently with prospects.

Lead Qualification & Appointment Setting

* Qualify prospects by understanding their business needs.

* Present services professionally and confidently.

* Schedule qualified appointments for the sales team.

* Maintain detailed notes for every qualified lead.

CRM & Pipeline Management

* Keep CRM records accurate and up to date.

* Track outreach activities and follow-up schedules.

* Monitor pipeline progress and report weekly results.

Sales Support

* Prepare follow-up emails and sales materials.

* Coordinate appointments and reminders.

* Support sales initiatives and campaign activities.

Qualifications

* Minimum 2 years of outbound sales, cold calling, appointment setting, telemarketing, or B2B lead generation experience.

* Proven experience making unsolicited outbound calls.

* Experience researching and building prospect lists.

* Strong English communication skills.

* Comfortable speaking with business owners and decision-makers.

* Experience using CRM systems.

* Strong organizational and follow-up skills.

* Able to work independently in a remote environment.

Preferred

* Experience supporting North American clients.

* BPO outbound sales experience.

* Experience with HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, or similar CRM platforms.

* Experience with LinkedIn prospecting and email outreach.

* Familiarity with coworking, real estate, or creative industries is an advantage.

Performance Expectations

Success in this role will be measured by:

* Daily outbound call activity

* Qualified leads generated

* Appointments booked

* Lead conversion rate

* CRM accuracy

* Consistent follow-up

* Overall sales pipeline contribution

Ideal Candidate

We're looking for someone who is:

* Self-motivated and proactive

* Results-driven

* Resourceful and organized

* Comfortable handling rejection

* Coachable and eager to learn

* Persistent and goal-oriented

* Able to work with minimal supervision

Work From Home Requirements

* Reliable computer

* Stable high-speed internet

* Backup internet connection

* Professional headset with microphone

* Quiet home office

* Webcam for meetings

* Backup power source preferred

Compensation & Benefits

* Competitive monthly service fee

* Performance-based incentives

* Paid training

* Ongoing coaching and development

* Career growth opportunities

* Long-term, stable employment

Work Schedule

This is a permanent night shift position based in the Philippines, following Vancouver, Canada business hours (Monday–Friday)

Please send your cv to:

margarita@workforce360.ca