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The role involves handling inbound and outbound customer interactions via phone, chat, and email to ensure high satisfaction and resolution. Responsibilities include maintaining detailed customer records and achieving individual and team performance KPIs.
🌍 Now partnering with a leading Outsourcing/BPO company!
📍 Remote, Greece | 🏠 Fully Remote | ⏰ Full-time | 💰 Base salary
Are you a customer-focused communicator who thrives in a fast-paced environment? 📈 We're looking for a Sales Advisor to deliver outstanding customer experiences across phone, chat, and email — all from the comfort of home! 🏡
👉 Handle inbound and outbound customer interactions across phone, chat & email 📱💬
👉 Deliver a high-quality customer experience with focus on satisfaction & resolution
👉 Build and maintain positive relationships through clear, professional communication
👉 Provide accurate, up-to-date information using internal tools & systems
👉 Achieve individual and team performance targets, including call-handling KPIs 🎯
👉 Maintain detailed customer records, accounts & interaction documentation
👉 Always follow communication procedures and data protection policies 🔒
🔹 Native or near-native German, fluent English (B2 minimum)
🔹 Strong customer service & contact handling experience across multiple channels
🔹 Excellent verbal & written communication with active listening skills
🔹 High computer literacy, confident working across multiple systems
🔹 Strong multitasking, time management & prioritization skills
🔹 Customer-focused mindset with awareness of sensitive data handling
🔹 Ability to perform in a fast-paced, KPI-driven environment ⚡
💰 Competitive remuneration package
🏥 Private life and health insurance coverage
💪 Free access to corporate gym facilities
👶 Fixed working hours option for parents with young children
🎓 Structured onboarding and training support
🤝 Supportive team environment with development opportunities
✨ And many others!
📩 Ready to launch your career with a global BPO leader — from anywhere in Greece? Apply now!
#SalesAdvisor #GermanJobs #RemoteJobs #GreeceJobs #CustomerService #WorkFromHome #HiringNow #BPOJobs #SalesCareers #KPIDriven
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