Regional Account Manager – Broadband and Fixed Wireless Access, Outside Sales (Northeast Region)

Location: Northeast States - Fully Remote Role

Job Description:

The Regional Account Manager, Broadband and FWA is responsible for driving new customer acquisition and revenue growth across the company's broadband and FWA portfolio. This role is critical to executing the broadband sales strategy in local and regional markets, managing daily field activities, and ensuring high-performance sales execution.

The Regional Account Manager will meet with customers face to face, introduce new products and services, and work daily with customers to achieve sales targets, build strong customer relationships, and represent the company's broadband solutions in the market.

Responsibilities

• Travel within the territory meeting with potential and current customers to meet and exceed individual sales targets.
• Develop and execute local sales plans aligned with the broader Broadband sales strategy.
• Monitor daily sales activity, pipeline development, and performance metrics to ensure team effectiveness.
• Conduct regular customer visits, attend regional events, to develop the territory.
• Collaborate with the Director of Sales Broadband to provide input on strategy, market feedback, and territory development.
• Adhere to company sales processes, compliance requirements, and use of CRM tools.
• Build and maintain strong relationships with customers, communities, and local stakeholders to enhance brand visibility and sales effectiveness.
• Analyze local market trends, competitor activity, and customer feedback to identify opportunities and adjust sales tactics.

Additional Responsibilities & Qualifications

• 5+ years of sales experience in Broadband, FWA or Telecom.
• Experience in FWA, broadband, telecom, or field-based technology sales is strongly preferred.
• Proven experience in outside sales and exceeding goals in a fast-paced, high-performance environment.
• Strong communication and interpersonal skills.
• Ability to negotiate with key decision makers.
• Proficient with CRM tools (e.g., Salesforce, Hubspot) and sales performance reporting.
• Highly organized with strong time-management and planning skills.
• Travel within assigned region required (up to 50%).

Work Experience

• Demonstrated success in outside or field sales, with direct experience selling Broadband, Fixed Wireless and related technology services.
• Experience managing performance metrics and pipelines.
• Ability to be a part of a strong team focused on results, customer service, and ethical selling practices.
• Skilled at problem-solving, decision-making, and adapting to changing sales environments.
• Experience with CRM systems.
• Strong planning and organizational skills are required

KPI's (Key performance Indicators)

Territory Sales Performance (vs. Target)

• Definition: Total revenue generated by the sales person compared to the set sales quota.
• Measure of Success: (Actual Sales ÷ Sales Target) × 100
• Target: ≥ 100% of monthly/quarterly target

Field Activity Execution Rate

• Definition: Percentage of planned field activities (e.g., customer visits, vendor ride alongs, presentations) completed as scheduled.
• Measure of Success: (Completed Field Activities ÷ Scheduled Field Activities) × 100
• Target: ≥ 80% completion rate

Rep Productivity (Average New Deals per Rep)

• Definition: Average number of new customer deals closed by outside sales rep during each quarter.
• Measure of Success: Total New Deals Closed ÷ Number of Reps
• Target: ≥ 3 new deals per rep per month

CRM Usage & Data Hygiene Compliance

• Definition: Percentage of rep actively and consistently updating CRM with opportunities, notes, and activities.
• Measure of Success: (Reps Compliant with CRM Standards ÷ Total Reps) × 100
• Target: ≥ 90% compliance

About NWS

NWS empowers service providers, integrators, contractors, and organizations of all sizes to stay ahead of the curve. Established in 2012 and headquartered in Greensboro, North Carolina, USA, NWS boasts an extensive range of services across three key market segments.

Our cable solutions showcase cutting-edge copper, fiber, and hybrid designs. With a proficient team of engineers, manufacturing, and supply chain experts, we can tailor these custom-trunked cable solutions to precise specifications, ensuring our clients benefit from the most reliable and efficient telecom solutions on the market.

Join our energetic and vibrant team of skilled professionals and be part of the excitement at NWS. Our employees enjoy a culture that values initiative, teamwork, high values, and integrity.

To learn more about us, please visit our website at nwsnext.com - https://nwsnext.com/

Network Wireless Solutions (NWS) is committed to maintaining a safe, compliant, and professional workplace. As part of our hiring process, all offers of employment are contingent upon the successful completion of a background check and drug screening, where permitted by law.

Background checks may include, but are not limited to, verification of employment history, education, criminal records, and other relevant factors in accordance with applicable federal, state, and local laws.

Drug screening may be required based on the nature of the position and applicable regulations. NWS complies with all relevant laws regarding drug testing, including any accommodations required under the Americans with Disabilities Act (ADA) or other applicable statutes.

A candidate's failure to pass the background check or drug screening may result in the withdrawal of an employment offer. Any falsification or omission of information during the hiring process may also be grounds for disqualification or termination of employment.

By submitting an application to NWS, candidates acknowledge and consent to the company's background check and drug screening policies.