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Contact Discovery Services LLC

Project Manager

Posted 3 days ago
United States
$80000 - $120K per year
2-5 years experience
business-development cloud customer-service document-review reporting organization windows
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AI Summary

Manage multiple concurrent eDiscovery and litigation projects within the Relativity platform, overseeing the entire lifecycle from processing to production. Collaborate with internal and external stakeholders, including attorneys and business development teams, to ensure complex projects are completed in a deadline-driven environment.

Project Manager
Contact Discovery Services - Seattle, WA
Location: Remote
Start Date: Negotiable

A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for a Project Manager in the eDiscovery space to administer and manage casework throughout the EDRM while focusing on Relativity. This position requires availability to work West Coast (Pacific Time) business hours.

The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases so an understanding of the full EDRM, legal case management, and litigation lifecycle is important for all members of the team. Development and innovation are also a priority within the organization so candidates should be able to demonstrate a technical understanding of relational databases and/or experience developing custom scripts will be prioritized.

This position includes working with a variety of internal & external team members including fellow Project Managers, business development team, attorneys, company or government representatives, and other legal staff.

DUTIES OF THE POSITION:
  • Work closely with all other departments to complete complex projects in a fast-paced, deadline-driven environment
  • Manage multiple concurrent eDiscovery and litigation projects within the Relativity document review platform from processing through review and production including:
    • Expertise with administering users, groups, permissions, fields, choices, layouts, views, dashboards, searches, STRs, batch sets, dtSearch indexes, processing, imaging, and productions
    • Familiar with administering custom objects, applications, scripts, queues, event handlers, ARM, structured analytics, conceptual analytics, and active learning
    • Provide reporting to case administrators related to workspace metrics, user activity, or other requested document-based metrics
    • Perform quality checks and detailed analysis on work products prior to document production or additional levels of review
    • Knowledge of both Relativity Server and RelativityOne
  • Provide consultation to case teams for document review, production, and data searching workflows
  • Use industry standard processes to facilitate data collections, ECA workflows, data reuse and repository workflows, document reviews, and document productions
  • Understanding and experience in working with both traditional data sources such as email and modern data sources such as cloud storage providers, mobile devices, and short message data

EXPERIENCE & QUALIFICATIONS:
  • 3+ years experience administering legal document review platform(s); Relativity experience is preferred
  • Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members
  • Understanding and experience of the electronic discovery reference model (EDRM)
  • Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations
  • General knowledge of litigation lifecycle or experience managing litigations
  • Proficiency with Windows operating systems and the Office product suite
  • Ability to demonstrate superior organizational skills with acute attention to detail
  • Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines

THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:
  • Relativity Certified Administrator certification
  • Relativity Specialist certifications
  • Experience troubleshooting applications and communicating results to support teams

SALARY RANGE:
  • $80,000.00 - $120,000.00

ABOUT CONTACT:
Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast paced environment then we want to hear from you. 
 
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