Product Marketing Manager

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

• Develop product positioning and messaging: Help create and refine value propositions, product messaging, and supporting proof points that communicate the value of Descartes Transportation Management Solutions to target audiences.
• Build and support sales enablement programs: Partner closely with Sales to develop customer-facing tools that improve sales conversations and support revenue growth. Create and maintain solution presentations, one-pagers, battlecards, discovery guides, objection-handling resources, ROI messaging, competitive comparisons, and other enablement materials to effectively communicate value throughout the buyer journey.  
• Support go-to-market initiatives: Collaborate with Product Management, Sales, and Demand Generation teams to support launch planning, campaign development, audience segmentation, market expansion efforts, and gather field feedback to continuously improve messaging and content
• Contribute to product and feature launches: Assist in developing launch messaging, sales enablement materials, website content, customer communications, and campaign assets that support awareness, engagement, and pipeline growth.
• Support competitive intelligence efforts: Monitor competitor activity, industry trends, and market developments, helping translate insights into actionable recommendations that strengthen market positioning.
• Contribute to customer adoption and expansion: Create messaging and content that helps customers better understand, adopt, and expand their use of Descartes solutions across transportation management use cases.
• Develop customer success stories: Partner with Sales and Customer Success teams to identify customer examples, create case studies, and document measurable outcomes.
• Support thought leadership initiatives: Assist with the development of market-facing content, industry perspectives, presentation materials, and supporting research that highlights Descartes expertise.
• Measure and learn from results: Help track and analyze performance of product marketing activities, including content engagement, campaign performance, website conversion, pipeline contribution, and product adoption metrics.

• 7+ years of experience in B2B SaaS, supply chain and logistics technology, transportation management, or a related enterprise software market.
• Bachelor’s degree in marketing, business, communications, or a related field, or equivalent professional experience.
• Experience developing product messaging, positioning, and customer-facing content.
• Experience creating customer-facing content, sales tools, presentations, or enablement materials that support prospect engagement and pipeline generation.
• Exposure to product launches, go-to-market programs, demand generation initiatives, or competitive intelligence activities.
• Demonstrated ability to collaborate effectively with Sales teams and translate customer and prospect feedback into compelling messaging and enablement content.
• Understanding of B2B buying journeys, audience segmentation, customer challenges, and value-based messaging.
• Ability to translate product capabilities into clear business benefits for executive, operational, and practitioner audiences.
• Strong writing, storytelling, presentation, and communication skills.
• Collaborative mindset and ability to work effectively across Product Management, Sales, Customer Success, and Marketing teams.
• Analytical approach with an interest in using data and insights to improve marketing outcomes.
• Eagerness to learn, grow, and expand product marketing responsibilities over time.

• Collaborative culture: Join a supportive team that values partnership, transparency, continuous learning, and professional development.
• Meaningful impact: Contribute to how Descartes brings Transportation Management Solutions to market and helps customers improve transportation, logistics, and supply chain operations.
• Growth opportunities: Build your product marketing expertise through hands-on experience across sales enablement, messaging, competitive positioning, product launches, and go-to-market execution. This role offers significant exposure to Sales, Product Management, and executive stakeholders. 
• Autonomy and flexibility: Enjoy a fully remote environment where you’ll have opportunities to take initiative, collaborate with experienced colleagues, and develop new skills.
• Visible results: See the direct impact of your work through customer engagement, pipeline growth, and product adoption outcomes.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews. 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). 
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.