Pre-Sales Solution Consultant

About Shaman

Shaman is a fast-growing B2B SaaS platform transforming how the world’s leading life sciences organizations create, localize, and activate digital content. In an industry where communication speed and clinical compliance are vital, our no-code, AI-assisted authoring suite empowers commercial and medical teams to bypass traditional agency bottlenecks—slashing production timelines from months to hours without breaking regulatory guardrails.

Headquartered in Haarlem, The Netherlands, with an international, remote-friendly team across more than 10 countries, Shaman is trusted by over 3,000 professionals at top pharmaceutical enterprises—including Novartis, Takeda, Gilead, and AstraZeneca. Whether through our intelligent self-service authoring tools or our hands-on Content Services team providing ready-to-use brand design systems and modular templates, we help life sciences brands engage healthcare professionals when it matters most

"About Shaman

Shaman is a high-growth B2B SaaS company helping pharmaceutical companies create compliant marketing & medical content in the fastest and most efficient way possible. Our platform replaces fragmented, agency-dependent content workflows with (self-service) authoring tools deeply integrated into Veeva and Salesforce ecosystems. We work with global pharma companies, including Novartis, Takeda, GSK, and Abbott, and we're scaling fast, with ambitious plans to become the category leader in pharma content excellence. This is a company where you build things that didn't exist before, and where your impact is visible from day one.

The Role

When meeting new prospects and clients, we inform them not only about the benefits of the tech solutions but also about how they work. We demonstrate how the SaaS platform would work in a client´s work environment and interact with other systems, such as Veeva PromoMats. You can imagine that these conversations have a commercial and informative component as well as a component that is mostly focused on the functions and features of the solutions, the technology side of things. In this context, the Pre-Sales Solutions Consultant works in tandem with the Sales person to showcase the capabilities of Shaman´s content authoring solutions. While working in tandem with the salesperson, you are responsible for giving the client or prospect the best impression of Shaman´s technical and organizational capabilities to serve the client's needs.

You will be expected to develop a deep understanding of our platform's functions and features, and how it interacts with Veeva PromoMats and other systems.

Clearly, you have to like software, technology ánd interacting with clients. You need to be able to communicate easily and pleasantly, and be fluent in translating technology into benefits.

More concretely, this means you will run daily remote demonstration sessions with clients on various SaaS solutions and follow up with clients and prospects on technical questions.

You will aim to develop a deep understanding of potential clients' content production workflows to align them with our tech solutions.

What You'll Do

Own the solutions demonstration

Prepare and deliver tailored product demonstrations covering Veeva/Salesforce integration, AI content creation features, and end-to-end content workflows (the user-journeys)

Adapt and maintain demo environments to reflect prospect-specific scenarios, data models, and use cases

Present complex technical concepts clearly to mixed audiences of business and IT stakeholders

Develop and maintain a library of demo environments, documentation, integration guides, and FAQ materials

Create reusable technical collateral that accelerates future sales cycles

Contribute to internal enablement by training Sales and Customer Support colleagues on technical positioning and objection handling

What You Bring

Developing love for Shaman & Veeva PromoMats

Build hands-on experience with Veeva Vault (PromoMats, MedComms) and/or Salesforce, including configuration and integration patterns

Familiarity with pharma content production workflows: MLR review cycles, modular content, CLM, and global-to-local adaptation (knock out criteria)

Build understanding of AI-assisted content creation tooling and its application in regulated industries

Build experience with SaaS platform architecture, APIs, and SSO/identity management

Pre-sales and commercial acumen

Min. 3 years in a pre-sales, solutions engineering, or technical consulting role, ideally within pharma SaaS or a pharma content agency

Track record of supporting complex B2B sales cycles with structured technical demonstrations and PoC delivery

Comfortable operating in a consultative sales model where trust and expertise are the primary differentiators

Communication and presence

Able to engage credibly with both senior decision makers, stakeholders, and hands-on content operations teams

Strong written communication skills for RFP responses, technical documentation, and internal knowledge sharing

Confident presenting live in remote and on-site settings, including handling unexpected questions without losing momentum

Mindset

Self-directed and structured: you manage multiple active deals simultaneously without dropping quality

Curious by nature: you stay current on pharma content trends, competitor positioning, and platform evolution

Builder instinct: you see gaps in pre-sales tooling as opportunities and take initiative to fix them

Why This Role Matters

Shaman is moving from product-led growth to strategic partnership. Every enterprise deal we pursue involves sophisticated buyers who need technical confidence before they commit. The Pre-Sales Technical Consultant is the person who gives them that confidence, and who ensures Shaman shows up as a credible, capable partner from the very first demo.

If you thrive at the intersection of deep technical knowledge and commercial impact, and you want to play a decisive role in how a high-growth pharma SaaS company wins and retains its most strategic customers, this is the role for you.

Why Join Shaman?

At Shaman, we are redefining how life-changing medical knowledge reaches doctors and patients. We believe powerful enterprise software should be intuitive, accessible, and designed around the people who use it every day.

Joining Shaman means:

• High Impact & Ownership: You won’t just be a cog in a machine. You’ll have direct ownership over your work and see the immediate value it brings to global healthcare teams.

• A Truly International Team: We are a collaborative, distributed team across 10+ countries that values diversity, open dialogue, and shared problem-solving.

• Innovation Without Bureaucracy: We move with speed and curiosity—combining deep industry expertise with cutting-edge AI and modular technology.

• Flexibility & Trust: We judge people on their outcomes and creativity, not their hours at a desk.

Ready to build the future of life sciences content?

If you thrive in an agile environment, love solving complex enterprise problems, and want to help shape the next standard of content excellence, we would love to meet you. Apply today and let’s connect!