People Operations & Recruiting Manager

Job Title: People Operations & Recruiting Manager - Remote

Status: Part-Time: 20-25 hours per week 

Reports To: Head of Operations

About Here Now Health:

Here Now Health is the first virtual healthcare company specifically built for children and families impacted by the child welfare system. We deliver child welfare–informed, high-touch care to Medicaid-covered youth navigating foster care, adoption, kinship placements, and juvenile justice. Our model prioritizes consistency, trust, and accessibility in systems where they are too often missing.

Role Summary

This part-time position will play an important role in developing and managing our human resources infrastructure, overseeing recruiting efforts, and ensuring that employees have a seamless experience from hiring through onboarding and ongoing employment. The ideal candidate is a hands-on HR professional who thrives in a startup environment, enjoys building processes from the ground up, and is comfortable balancing strategic initiatives with day-to-day administrative responsibilities.

This individual will be responsible for developing HR policies and procedures, maintaining employee handbooks, coordinating payroll, managing recruitment processes, overseeing employee onboarding, and coordinating employee technology and equipment needs. The position will also provide limited administrative support related to invoice management.

We are looking for someone who can work independently, identify opportunities for improvement, and establish scalable processes that support our continued growth.

Key Responsibilities

Human Resources & Policy Development

• Develop, implement, and maintain company-wide HR policies, procedures, and employee handbooks.
• Establish consistent HR processes and documentation that support a growing, multi-state workforce.
• Ensure HR policies and employment practices align with applicable federal, state, and local regulations, coordinating with external HR or legal advisors as needed.
• Manage employee records, personnel documentation, and HRIS administration.
• Support employee relations matters, performance management processes, and HR-related inquiries.
• Coordinate employee benefits administration, including enrollment, changes, and employee communications.
• Identify opportunities to improve HR workflows, employee experience, and administrative efficiency.
• Support leadership in developing compensation, performance evaluation, and employee engagement processes.

Recruiting & Talent Acquisition

• Oversee the full recruitment lifecycle, from job posting through offer acceptance.
• Partner with department leaders to understand staffing needs and develop recruitment strategies.
• Draft and maintain job descriptions and coordinate job postings across appropriate recruiting platforms.
• Source and screen candidates, coordinate interviews, and manage candidate communications.
• Maintain organized applicant tracking processes and recruiting pipelines.
• Coordinate reference checks, background checks, and pre-employment requirements.
• Prepare offer letters and coordinate employment agreements.
• Track recruiting performance, including open positions, time to fill, and hiring progress.
• Continuously improve recruiting processes to support efficient, high-quality hiring.

Employee Onboarding & Offboarding

• Develop, implement, and maintain standardized onboarding procedures for all new employees.
• Create and manage onboarding checklists, documentation, and training requirements.
• Coordinate with department leaders to ensure new employees receive appropriate training, system access, and introductions.
• Manage pre-employment paperwork, employee documentation, and required acknowledgments.
• Coordinate new-hire orientation and ensure employees have the resources needed to be successful.
• Oversee employee equipment and technology onboarding, including laptop requisitioning, shipping, and coordination with IT vendors.
• Track completion of onboarding tasks and identify opportunities to improve the new-hire experience.
• Manage administrative offboarding procedures, including documentation, equipment returns, system access removal coordination, and final payroll processing.

Payroll & Employee Administration

• Manage and coordinate regular payroll processing through the company's payroll platform.
• Review employee hours, compensation changes, bonuses, deductions, and other payroll adjustments for accuracy.
• Maintain accurate employee information within payroll and HR systems.
• Coordinate payroll-related inquiries and resolve discrepancies.
• Support administration of paid time off, leave requests, and employee benefits.
• Coordinate with finance and accounting to ensure accurate payroll reporting and reconciliation.
• Maintain confidentiality and appropriate controls over sensitive employee and payroll information.

IT & Employee Equipment Coordination

• Serve as the primary administrative point of contact for employee technology and equipment needs.
• Coordinate laptop purchasing, provisioning, shipping, and equipment returns.
• Work with external IT vendors to ensure new employees have appropriate equipment and system access.
• Maintain an accurate inventory of company-issued equipment.
• Coordinate technology-related onboarding and offboarding activities.
• Help establish standardized processes for equipment procurement, replacement, and management.
• Escalate technical issues to the appropriate IT support provider.
• This role coordinates IT-related administrative needs and is not expected to provide advanced technical support.

Invoice & Administrative Support

• Provide limited support with invoice management and accounts payable administration.
• Receive, organize, and track vendor invoices.
• Coordinate invoice approvals and ensure timely submission for payment.
• Maintain accurate records of invoices and payment status.
• Communicate with vendors and internal stakeholders to resolve basic invoice discrepancies.
• Support finance and accounting with occasional administrative requests.
• Invoice management is a minor component of this position, with the primary focus remaining on human resources, recruiting, and employee operations.

Qualifications

Required

• 4+ years of experience in human resources, people operations, recruiting, or a related field.
• Demonstrated experience developing HR policies, procedures, and employee handbooks.
• Hands-on experience managing or coordinating payroll processing.
• Experience managing recruiting processes, including candidate screening, interview coordination, and hiring administration.
• Experience designing and overseeing employee onboarding and offboarding processes.
• Working knowledge of federal and state employment regulations and HR best practices.
• Experience using HRIS, payroll, and applicant tracking systems.
• Strong organizational skills and the ability to manage multiple priorities independently.
• Excellent written and verbal communication skills.
• High level of discretion and professionalism when handling confidential employee information.
• Comfortable working in a fast-paced, evolving environment with limited administrative infrastructure.

Preferred

• Previous experience in a startup or rapidly growing organization.
• Experience supporting a remote workforce across multiple states.
• Experience in healthcare, behavioral health, or another regulated industry.
• Familiarity with Justworks or similar HRIS/payroll platforms.
• Experience establishing HR processes and systems from the ground up.
• Familiarity with employee benefits administration and vendor coordination.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

Work Environment & Hours

• 100% remote
• Full-time role with flexible scheduling
• Must have access to a private, quiet workspace with reliable high speed internet.

Compensation and Benefits

Compensation

• Base Salary: $50,000 - $55,000

Benefits

• Medical, dental, and vision insurance with 100% employer-paid employee-only premiums and significant contributions toward family coverage.
• Company-sponsored 401(k) retirement plan.
• Paid time off (PTO), paid sick leave, company holidays, and floating holidays.
• Health Savings Account (HSA) for eligible high-deductible health plans.
• Company-provided laptops and equipment, as applicable.
• Reimbursement for approved business-related travel expenses.
• Flexible and remote work arrangements

Benefits eligibility may vary based on employment classification, scheduled hours, plan requirements, and applicable company policies.