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Superior Glove

National End-User Account Manager

Posted 2 days ago
90000 - 120K per year
2-5 years experience
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AI Summary

The National End-User Account Manager is responsible for developing and scaling strategic programs for large industrial clients in sectors like Mining and Oil & Gas. This role involves building executive-level relationships, leading commercial projects, and driving safety and financial improvements through data-driven solutions.

About Us:

Superior Glove is a family-owned company with over 100 years in designing and manufacturing innovative hand protection for every major hazard. With locations in Canada, the USA, Mexico, and Honduras, we're committed to improving occupational hand protection through innovation. 

Does this sound like you?

Are you a strategic relationship builder with experience working directly with large industrial end users? We’re seeking a National End-User Account Manager who can build trusted relationships with Health & Safety, Operations, and executive leaders while developing national programs that improve hand safety and drive sustainable growth.

About the role:

Reporting to the VP, Canadian & International Sales, the National End-User Account Manager is responsible for developing and growing strategic relationships with Canada’s largest industrial end users in the Mining, Oil & Gas, Metal Fabrication, and Rail sectors. This role leads complex commercial projects, coordinates cross-functional resources, and helps customers realize measurable value through hand safety improvement initiatives.

Location:

Across Canada: This remote, field-based position may be based anywhere in Canada, provided the location offers convenient access to major Canadian industrial centres and airports to support regular customer travel.

Responsibilities:

  • Create, expand, and scale strategic end-user programs across multi-site industrial organizations, leading the full business development cycle from opportunity identification and qualification through solution development, negotiation, implementation, and revenue growth.
  • Build executive-level relationships with site and corporate Safety, Operations, Plant, and Executive leadership; conduct site reviews and business reviews; develop three-year strategic account plans; and use customer injury, glove usage, and operational data to identify opportunities for measurable safety and financial improvement.
  • Develop deep expertise in the Mining, Oil & Gas, Metal Fabrication, and Rail sectors; lead customer trials, evaluations, and educational support; collaborate with Territory Managers and distributor partners while remaining distributor-neutral; represent Superior Glove at industry events; maintain accurate Salesforce records; perform other duties as assigned; and travel up to 60%.

Qualifications:

  • Bachelor’s degree in Business, Marketing, Engineering, Industrial Safety, or a related field, or an equivalent combination of education and progressive B2B industrial or PPE sales experience.
  • Minimum of three years of B2B business development experience leading large-scale customer projects within industrial products, PPE, safety equipment, or a related industry; three to five years managing national or strategic industrial accounts is preferred.
  • Demonstrated success working directly with large, multi-site industrial end users and independently prospecting, qualifying, developing, negotiating, and closing complex commercial opportunities.
  • Strong project management, analytical, reporting, negotiation, presentation, consultative selling, and relationship-building skills, with the ability to coordinate multiple stakeholders and communicate ROI and program outcomes to senior decision-makers.
  • Working knowledge of PPE, industrial safety, or industrial manufacturing markets; proficiency with Salesforce or a comparable CRM; and the ability to work autonomously while managing multiple projects, priorities, and deadlines.
  • Valid passport and driver’s licence with a satisfactory driving record; must be willing and able to travel up to 60%.

Why join Superior Glove? 

Superior Glove is an equal opportunity employer, and we encourage and welcome applications from candidates from all backgrounds. We are committed to fostering an inclusive work culture to ensure every voice is heard and valued. 

When you work at Superior Glove, you are part of the family! 

Some of the benefits/perks include: 

  • Yearly contenders and recipients of multiple prestigious awards including Canada’s Best Managed for over 10 years, Canada’s Safest Manufacturer, Achievers 50 Most Engaged Workplaces, Canada’s Excellence Business Award and more!
  • Enjoy our Recognition Program to gain access to fantastic rewards!
  • Access to our on-site fitness lessons, equipment, “Grab and Go” bikes and more
  • Take part in community and company events, staff lunch adventures and annual barbeques! 
  • And much more!

Superior Glove strives to create a respectful, accessible, and inclusive work environment. Upon individual request, the company will endeavor to remove any barrier to the hiring process to accommodate candidates with disabilities.

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