Inside Sales Representative

Inside Sales Representative                                                                                                                                                 

About Us

Stimulus Technologies is a leader in technology services dedicated to bridging the digital divide in underserved communities. With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed, reliable connectivity that transforms lives and businesses. We are a turnkey technology company providing Managed IT Services, VoIP, Cyber Security, and high-speed Wireless Internet and fiber through Stimulus Broadband.                                                                                                                                                    

Position Overview

We are looking for an Inside Sales Representative to drive customer growth for Stimulus Broadband’s fixed wireless and fiber internet services. The role responds to inbound leads, qualifies prospects, recommends the right solution, and closes sales by phone, email, and text, then hands accurate orders off to the installation team. The ideal candidate is a confident communicator who can explain technical topics in plain language, follows up consistently, and is motivated by clear goals and commission. Experience selling internet, telecom, or subscription services is a plus. Reports to the Director of Sales and Marketing. This role is remote but may include occasional travel. You must live within Stimulus’s five-state footprint (California, Missouri, Nevada, New Mexico, and Oregon). Adjacent states may be considered for the right candidate.                                                                                                                                                         

What You'll Be Doing

• Respond to inbound leads from the website, ads, referrals, and events by phone, email, and text in a timely manner.

• Qualify prospects by confirming service availability at their location and understanding their connectivity needs.

• Recommend the right fiber or fixed wireless plan and explain pricing, installation, equipment, and current promotions clearly.

• Handle objections and compare our service honestly against satellite, cellular, and other local options.

• Close sales and work with operations to schedule installations, making sure orders are complete and accurate.

• Coordinate and schedule Line-of-Sight surveys with field teams as needed.

• Run consistent follow-up on open opportunities, past quotes, and waitlist sign-ups in new fiber build areas.

• Reactivate older and dormant leads through targeted call, email, and text outreach.

• Log every call, email, and sale in our CRM so pipeline and lead source reporting stay accurate.

• Meet or exceed weekly and monthly targets for calls, conversations, quotes, and closed sales.

• Share customer feedback and common questions with marketing to help improve campaigns, messaging, and website content.                                                                                                                   

Success Profile

• Builds rapport quickly and listens before recommending.

• Organized and disciplined with follow-up across a high volume of leads.

• Resilient, coachable, and motivated by goals.

• Clear communication and accurate documentation.

• Adaptable in a fast-paced, target-driven environment.                                                                             

Required Skills & Qualifications

• 1+ years of inside sales, call center sales, or customer-facing sales experience with measurable goals.

• Confident, friendly phone presence and the ability to explain technical topics in plain language.

• Comfortable handling objections and asking for the sale.

• Experience with a CRM or sales tracking software and basic computer skills.

• Clear written communication for email and text follow-up.

• High school diploma or equivalent.

• Preferred, not required: experience selling internet, telecom, cable, wireless, or other subscription services; familiarity with fiber and fixed wireless technology; experience selling in rural or small-town markets; bilingual in English and Spanish.                                                                                                       

Physical Requirements

• Ability to sit and work at a computer and on the phone for extended periods.

• Ability to use a headset, computer, and standard office equipment.

Requirements

• Stimulus Technologies conducts pre-employment and random background checks, along with drug, alcohol, and cannabis testing. Candidates must pass all required screenings.                                                                                                                                                                                      

Alignment with Core Values

At Stimulus Technologies our core values define how we work. The ideal candidate will demonstrate:

• Driven to Grow – Continuously seeks to develop professionally, stays current with industry practices, and pushes to improve processes and outcomes.

• See a Need – Fill a Need – Proactively identifies gaps, obstacles, or opportunities and takes action without waiting to be asked.

• Elevate Others – Mentors teammates, shares knowledge freely, and actively contributes to a positive and collaborative work environment.

• Extreme Ownership – Takes full accountability for results, decisions, and mistakes; does not deflect blame or make excuses.

• Celebrate Success – Recognizes contributions of team members, acknowledges milestones, and fosters a culture where wins are shared.                                                                                                       

Stimulus Technologies is an equal opportunity employer. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.