Infrastructure Engineering Advisor

As an Advisor on the Infrastructure Governance and Delivery (IGD) team, you will manage, track, and report on Global Infrastructure & Operations (GI&O) labor contracts. You will also support outsourcing, third-party management, and global workforce needs. You will be the main point of contact between Infrastructure teams, Finance, Global Procurement & Third-Party Management, and Shared Services.

You will help put key supplier contracts in place, save money, and solve supplier issues. You will also help suppliers perform better and lower contract and business risk.

Responsibilities:

Global Workforce Strategy Support

• Support sourcing and contracting for GI&O. Use market insights, business priorities, spend data, and supplier comparisons to save money, lower risk, and improve service.
• Track Service Level Agreements (SLAs), Statement of Work (SOW) changes, and costs.
• Compare top suppliers through a Request for Proposal (RFx) or a similar process. Advise teams on supplier plans, negotiation approaches, and contract terms.
• Build strong supplier and stakeholder relationships. Manage projects well and communicate clearly during the contract lifecycle.

Managed Services Contract Support

• Guide and oversee assigned suppliers. This includes tracking performance, solving issues, watching risks, and reporting.
• Report supplier results against agreed goals each month, quarter, or year.
• Find and carry out ways to improve supplier oversight and buying processes that can save money or improve operations.
• Support regular Enterprise Business Reviews with business partners, stakeholders, and suppliers every quarter or twice a year.
• Complete supplier reviews, such as SLA reviews, business continuity plan reviews, contact updates, and insurance certificate checks.

Stakeholder Management

• Build strong relationships with business partners to understand their needs and offer supplier solutions.
• Work through a changing supplier landscape while balancing shifting business priorities and risks.
• Lead senior-level talks between Cigna and supplier leaders. Bring strategic ideas to business needs, agreements, SLAs, change orders, and SOWs.
• Work with sourcing teams, Third-Party Management (TPM) colleagues, and business requesters on supplier performance and negotiations.
• Report on supplier spend, performance, expiring contracts, renewals, and the contract pipeline.
• End or not renew supplier agreements when needed. Make sure suppliers are set up and removed correctly.
• Support financial reporting and governance.

Qualifications:

• Education: Bachelor's degree in supply chain management, business administration, finance, legal, operations, or a related field is strongly preferred.
• Experience: 8+ years in strategic sourcing, third-party management, global workforce management, supplier governance, operations, and hiring support.

Required Skills

• Experience with supplier onboarding, offboarding, due diligence, contracting, governance, performance management, and payment.
• Proven ability to write and review contracts, SLAs, Master Service Agreements, and SOWs.
• Good understanding of legal and business contract terms.
• Strong communication, presentation, relationship, project management, and prioritization skills.
• Familiarity with Source-to-Pay tools such as Ariba, iCertis, or similar.
• Ability to work well in a fast-paced environment where details may change.
• Advanced skills in Microsoft Word, Excel, PowerPoint, and SharePoint.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 105,800 - 176,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.