Hungarian Customer Support Agent - Sofia, Fully Paid Relocation

Patrique Mercier Recruitment FR is seeking a dedicated Hungarian Customer Support Agent to join a dynamic team in Sofia. This opportunity includes a fully paid relocation package, making it an excellent chance for those looking to advance their career in customer support while experiencing life in a vibrant city.

Responsibilities

• Provide professional and courteous customer support to Hungarian-speaking clients through various channels such as phone, email, and chat.
• Address customer inquiries, issues, and requests in a timely and efficient manner.
• Maintain accurate records of customer interactions and follow-up actions.
• Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
• Identify opportunities to enhance the customer experience and suggest improvements.
• Stay updated on company products, services, and procedures to provide accurate information.
• Adapt to the dynamic environment and contribute positively to the team culture.

Requirements

• Fluency in Hungarian and English, both written and spoken.
• Previous experience in customer support or related roles is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• Willingness to relocate to Sofia with a fully paid relocation package.
• Proficiency in CRM systems and standard office applications.
• Positive attitude, adaptability, and a strong commitment to customer satisfaction.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)