HR Operations Specialist (US/EU experience)- Remote

This is a remote position.

Your Role: 
As an HR Operations Specialist, you will help ensure a positive employment experience for our internal team of employees. You will act as the first point of contact for HR questions. You will support the HR Manager in maintaining employee-related data and processes across the entire employee lifecycle. This will include offer generation, onboarding, annual review preparation, and offboarding. In addition to employee-related administrative activities, you will work with the Head of HR Operations on projects and enhancements to achieve a high level of employee satisfaction.

What you'll do: 

• You will support a multitude of HR activities including but not limited to:
  

General HR Administration

• You liaise with external partners (payroll providers in 4 different countries, insurances, and benefit providers) for all HR operational matters
  
• Tracking and compliance of time off and absence management using PurelyHR
  
• Organization and maintenance of personnel records
  
• You support key people processes such as performance reviews
  
• You are responsible for continuous update of the organization chart
  
• You will support additional functional and cross-functional projects
  
• You will manage the HR inbox and act a main contact for HR Operations questions
  
• Reviewing data and running reports related to standard HR and Recruiting KPIs
  

• You support the HR Manager in a flawless onboarding of new employees
  
• You draft the onboarding plans and organize materials related to onboarding
  
• You ensure that all relevant documentation is available to process payroll in four different jurisdictions (Switzerland, UK, USA, and Germany)
  
• You coordinate the new joiner’s first day including IT onboarding
  
• You ensure that the relevant check-ins are taking place
  

• You support HR-related communication activities including new joiner announcements, promotions, and employee anniversaries
  
• You manage people related data in the events calendar including employee birthdays and anniversaries
  
• You are responsible for updating and developing the HR SharePoint site and ensuring accuracy of contact lists
  

Requirements

equirements

• You must have authorization to work in the Philippines and previous experience supporting employees in the US, UK and / or Europe and the desire to work part time hours
  
• Ideally, you have at least 5 years of experience in HR operations within a multi-national company
  
• You are a motivated individual willing to learn and grow implementing new procedures and processes
  
• You are detail oriented with a proven ability to deliver high-quality and accurate outputs
  
• You have strong organizational skills, see colleagues as your customers and you are comfortable working in a fast-paced, changing environment
  
• You are proficient with Excel and have worked in Microsoft/SharePoint environment and are comfortable with new technologies
  
• You have strong listening and documentation skills and exhibit empathy as you consider employees' questions and requests
  
• You ideally have a university degree or equivalent
  
• You are and excellent communicator, fluent in English, German is desirable