FHA Claims Processor - REMOTE

The CWCOT Claims Processor is responsible for accurately and efficiently reviewing, processing, and analyzing claims related to CWCOT loan servicing. This position requires strong attention to detail, the ability to interpret claim documentation and guidelines, and the ability to identify discrepancies, errors, and potential recovery opportunities. The CWCOT Claims Processor works within established procedures and productivity and quality standards while ensuring claims are processed accurately and within required timeframes.

Essential Responsibilities

• Review and process CWCOT claims in accordance with established company procedures and applicable guidelines.
• Examine claim files, supporting documentation, payment histories, and other relevant information to determine claim accuracy and eligibility.
• Enter and maintain accurate claim information in company systems and databases.
• Identify missing, inconsistent, or inaccurate information and take appropriate action to resolve discrepancies.
• Review calculations and supporting documentation to identify potential errors, overpayments, underpayments, or other financial discrepancies.
• Analyze claim information to determine appropriate recovery opportunities and ensure potential recoveries are properly documented.
• Meet established daily and weekly productivity, quality, and turnaround-time expectations.
• Maintain a high level of accuracy while processing a significant volume of claims.
• Follow established workflows, procedures, and quality-control requirements.
• Communicate claim issues, questions, and unusual circumstances to the Team Lead or appropriate management personnel.
• Research claim-related questions and utilize available resources to resolve issues.
• Maintain organized and complete claim documentation.
• Respond appropriately to feedback and quality-control findings.
• Stay current on changes to FHA requirements, claim-processing procedures, and company policies.
• Protect confidential customer and company information in accordance with company policies.
• Perform other duties and responsibilities as assigned.

Skills & Qualifications

• Experience with default mortgage claim processing - REQUIRED
• Experience with FHA, CWCOT, Black Knight - REQUIRED
• Attention to Detail: Identifies errors and discrepancies and maintains accurate claim information.
• Analytical Thinking: Reviews information, recognizes patterns, and evaluates potential claim issues.
• Organization: Effectively manages multiple claims and competing priorities.
• Problem Solving: Investigates issues and determines appropriate next steps.
• Productivity: Maintains consistent work output while meeting quality expectations.
• Communication: Clearly communicates questions, issues, and claim findings.
• Adaptability: Learns new processes and adjusts to changes in VA requirements and company procedures.
• Teamwork: Works collaboratively with processors, Team Leads, Quality Control, and management.

Job Type & Location

This is a Contract position based out of Albany, New York.

The pay range for this position is $24.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Albany, New York.

This position is anticipated to close on Oct 30, 2026.

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.