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The Executive Assistant will manage client communications, scheduling, and CRM pipelines to streamline daily operations for a high-end hair restoration clinic. They are also responsible for documenting SOPs, managing social media inquiries, and optimizing backend software tools.
๐ Exciting Remote Opportunity! We're Hiring an Executive Assistant! ๐
Are you an autonomous, highly polished Executive Assistant who excels at client communications, CRM workflows, and bringing structure to premium boutique operations? We are seeking a full-time Executive Assistant based in LATAM, South Africa, or the Philippines to take full ownership of day-to-day operations for a high-end hair restoration clinic and boutique studio based in the Greater Houston area!
๐จ IMPORTANT - Watch this quick Loom video on how to get hired: ๐ https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
๐ฃ๏ธ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. ๐๏ธ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.
Job Title: Executive Assistant
Job ID: ANTGOL1
Industry: Luxury Service / Non-Surgical Hair Replacement & Wellness
Location: LATAM / South Africa / Philippines
Job Status: Full Time
Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM (Central Time)
Compensation:
South Africa & LATAM: $10 โ $12 per hour ๐ฐ
Philippines: $8 โ $10 per hour ๐ฐ
Target Start Date: ASAP ๐
Our client is a premier, specialized hair restoration clinic and high-end hair studio based in the Greater Houston area. Combining laboratory precision with salon artistry, they deliver personalized, non-surgical hair replacement systems, advanced therapies (such as PRP and scalp treatments), and luxury tailored salon services for men and women. They have built a strong reputation for compassionate, confidential, and highly effective transformation experiences.
We are seeking a self-directed Executive Assistant to manage client communications, streamline backend systems, and drive daily operational workflows. In this role, you will consolidate software tools, maintain CRM pipelines, document repeatable SOPs, and deliver an exceptional experience for high-end clientele so the founder can remain focused entirely on client service.
๐ฌ Client Engagement & Experience: Manage incoming communications across email, text, and social channelsโmaintaining a fast, adaptive, and highly professional tone suited for a luxury brand.
๐ Scheduling & Workflow Ownership: Fully own calendar management, appointment confirmations, reminders, reschedules, and rapid lead follow-ups to eliminate drop-offs.
๐ CRM & Pipeline Operations: Maintain lead tracking, update client records, and optimize pipeline workflows using Vagaro and Referizer.
โ๏ธ Systems Streamlining & SOP Creation: Audit and integrate existing tools (Vagaro, Referizer, Shopify) and document clear SOPs and response templates as you work.
๐ฑ Social Media & Inbound Management: Monitor Instagram and Facebook DMs, maintain brand voice, route leads, and track key engagement metrics.
๐ Proactive Problem Solving: Identify operational bottlenecks, implement independent solutions, and bring structured answers to the founder.
โญ Core Requirements:
Experience: 2+ years supporting business owners or C-suite leaders, ideally in luxury beauty, wellness, med-spa, or premium hospitality environments.
Communication & Tone: Exceptional written and spoken English with high emotional intelligence to adapt communication styles for high-end clients.
Technical Aptitude: Experience with booking and CRM software (Vagaro preferred), lead-generation platforms (Referizer), e-commerce (Shopify), and Google Workspace.
Work Ethic: Highly reliable, self-directed, and capable of establishing order and repeatable processes without needing step-by-step guidance.
Schedule Alignment: Full availability during US Central Standard Time (CST) business hours.
๐ Submit your application today and take the first step toward your next great opportunity!
๐ LATAM Candidates: Don't forget to join our exclusive Facebook community for more updates and remote opportunities specifically for LATAM candidates: ๐ Join our LATAM-Only Facebook Group Here!
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