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AI Summary

Lead a portfolio of complex, enterprise-level programs to strengthen quality systems, regulatory compliance, and product excellence. Partner with cross-functional teams to implement system improvements and drive remediation efforts in a highly regulated environment.

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

 

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

The Director, Technical Program Management (Quality PM) is a key leadership role within Dexcom’s Global Quality organization. Reporting directly to the SVP, Quality, this role is responsible for leading a portfolio of complex, enterprise-level programs that strengthen Dexcom’s Quality systems, regulatory compliance, and product excellence across the enterprise.

This leader will drive execution of critical quality and compliance initiatives, ensuring programs are delivered with discipline, predictability, and alignment to regulatory requirements. The Director will partner closely with Quality, Regulatory Affairs, Operations, R&D, and Supply Chain to implement system improvements, drive remediation efforts, and enable scalable quality processes that support Dexcom’s global growth.

The role requires a strong combination of technical program leadership, quality domain expertise, and cross-functional influence in a highly regulated environment.

Dexcom operates in a highly regulated, fast-scaling global environment where quality, compliance, and execution rigor are critical to delivering safe and effective products. As the organization grows in complexity, there is an increasing need for:

  • Coordinated execution of quality transformation and remediation programs

  • Strong governance across quality systems, audits, and regulatory commitments

  • Alignment between Quality, R&D, and Operations on program delivery

  • Scalable, repeatable processes to support global compliance and product lifecycle management

The Director, TPM for Quality will play a central role in ensuring these initiatives are executed effectively and consistently across the enterprise.

Where you come in:

Program Leadership & Execution

  • You lead a portfolio of high-impact, cross-functional programs within the Quality organization

  • You drive execution of initiatives related to quality systems, compliance, remediation, and continuous improvement

  • You ensure programs are delivered on time, within scope, and aligned with regulatory requirements

  • You establish clear program plans, milestones, risks, and dependencies across stakeholders

  • You provide clear and concise project communication to senior leadership during Management Reviews or other venues

Quality & Compliance Program Delivery

  • You partner with Quality and Regulatory teams to execute programs related to:

    • Quality Management System (QMS) enhancements

    • Audit readiness and remediation (FDA, ISO, global health authorities)

    • CAPA and compliance-driven initiatives

    • Post-market surveillance and complaint handling improvement

Governance & Portfolio Management

  • You implement program governance frameworks, including reporting cadence, stage gates, and executive updates

  • You provide visibility into program health, risks, resource needs, and trade-offs

  • You support prioritization and alignment of initiatives with Quality and enterprise priorities

  • You drive accountability across stakeholders for execution and outcomes

Cross-Functional Collaboration

  • You partner closely with R&D, Operations, Supply Chain, Regulatory Affairs, and IT to ensure seamless execution of enterprise-wide quality programs

  • You facilitate alignment across functions with competing priorities (e.g., speed, compliance, and cost)

  • You serve as a key integrator across product lifecycle and operational processes

Execution Excellence & Continuous Improvement

  • You apply best practices in program management appropriate for regulated environments

  • You identify and drive opportunities to improve execution rigor, efficiency, and predictability

  • You lead post-program reviews and lessons learned, translating insights into improved practices

  • You support the evolution of Quality project management capability within the organization

Data, Metrics, & Reporting

  • Define and track KPIs and metrics for program execution and quality outcomes

  • Provide data-driven insights to leadership on progress, risks, and impact

  • Ensure clear linkage between program delivery and business and compliance outcomes

What makes you successful:

  • PMP or equivalent program management certification preferred

  • 12–15+ years of experience in technical program management, quality, or operations in a regulated industry

  • Proven track record leading complex, cross-functional programs in medical device, pharmaceutical, or biotech environments

  • Experience driving initiatives related to:

    • Quality systems (QMS)

    • Regulatory compliance and audits

    • CAPA and remediation programs

  • Strong understanding of FDA regulations, ISO standards (e.g., ISO 13485), and design controls

  • Demonstrated ability to influence and drive execution in a matrixed global organization

Leadership Profile

  • Strong execution leader with a bias for results and accountability

  • Ability to operate effectively in ambiguous, high-stakes environments

  • Excellent stakeholder management and cross-functional influence skills

  • Data-driven and detail-oriented with strong problem-solving capability

  • High integrity and commitment to quality and compliance excellence

What you’ll get:

  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

  • 15-25%

Experience and Education Requirements:

  • Typically requires a Bachelor’s degree with 15+ years of industry experience

  • 9+ years of successful management

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

Salary:

$181,000.00 - $301,600.00

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