Lead and develop the Account Management function, setting its strategy, KPIs, processes, and performance standards while managing the team and resources. Grow revenue and retention across the existing operator and platform portfolio through account planning, commercial negotiations, performance optimization, forecasting, and collaboration with internal teams.
About the role
We are looking for a commercially driven Director of Account Management based in Malta to lead our Account Management function and grow revenue across our existing operator and platform portfolio. You will own the strategy, the team and the results, working closely with Sales, Marketing, Product and senior management.
Responsibilities
Leadership & Team
Lead, mentor and develop the Account Management team, including team leads and senior account managers, building a high-performing, accountable and commercially driven function.
Define the Account Management strategy, objectives, KPIs and performance standards, and act quickly where performance falls short.
Own recruitment, onboarding, training, portfolio allocation and resource planning across the team.
Portfolio & Revenue Growth
Take full ownership of our existing operator and platform portfolio, driving Net Revenue growth, retention and long-term partnerships.
Identify growth opportunities across the portfolio: new market entries, additional site launches, direct integrations and improved commercial terms.
Build strategic account plans for key clients and lead regular business reviews with clear action plans.
Commercial Execution
Lead negotiations and renegotiations with operators and platforms to secure profitable agreements.
Maximise game performance on operator platforms through premium positioning, promotions, visibility and new releases, working closely with Marketing.
Ensure a smooth handover of new clients from Sales, and feed market trends and client feedback into Product and Games.
Anticipate and manage commercial risks, from declining accounts to competitive threats.
Reporting & Planning
Own commercial forecasting and account growth plans, ensuring accuracy and alignment with company targets.
Build and improve Account Management processes, reporting and performance tools.
Provide regular performance updates and strategic recommendations to the CCO and senior management, and contribute to annual budgeting and planning.
What Success Looks Like in Your First 12 Months
A structured, accountable Account Management function with clear KPIs and reporting
Measurable Net Revenue growth from the existing portfolio
Stronger, deeper relationships with our key operators and platforms
Requirements
7+ years in B2B iGaming account management, with at least 3 years leading account management teams
Proven track record of growing revenue from an existing client portfolio and negotiating commercial agreements
Commercially sharp and data-driven: comfortable turning performance data into clear commercial actions
A hands-on leader who sets high standards, holds people accountable and develops talent
Excellent communication and stakeholder management skills, from operators to internal teams
Nice to have
Good to know
In order to be considered, please submit your CV in English
We kindly ask for your understanding that we can only consider applicants based in Malta
Why Work for Booming Games
Founder led. Impact driven. Employee centric. At Booming Games, we're reshaping the iGaming world with our remote-first approach. Our rhythm? Thrilling slot games with captivating features and stunning designs released every two weeks - no exceptions! Here, it's all about co-ownership and real growth. Dive into a diverse team where your input powers every game we craft!
Our perks
We’re a 100% remote-first company, offering a best-in-class remote experience
Competitive package
Family-friendly policies
Career growth opportunities
Zestful working environment
Knowledge sharing opportunities
Dynamic culture surrounded by industry experts
Company social events for team bonding
Contact
HR Team
About us
BOOMING GAMES has evolved from a shared vision into a leading slot provider, delivering exhilarating mobile and web-based games. Our drive for innovation shapes an extraordinary gaming experience featuring top-notch gameplay, stunning graphics, and a steadfast commitment to fair and responsible gaming. Join us on this thrilling adventure, where each game we create is not just a product but a captivating journey blending cutting-edge technology with boundless excitement.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
