CORP - IT Systems Specialist - Salesforce (Re

At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers.

Visit https://bryanuniversity.edu/about/careers/ to learn more about what makes us stand apart.

This is a remote, work-from-home position. We will consider applicants that reside in the following states: Arizona, Florida, Idaho, Indiana, Missouri, Nevada, Ohio, South Carolina, Texas, and Utah.

Pay: $70,000.00 - $90,000.00 DOE

Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! We offer a robust benefits package that includes:

• *Medical
• *Dental
• *Vision
• HSA
• Telemedicine
• An Award-Winning Wellness Program
• Tuition Assistant Program
• Short- and Long-Term Disability Options
• Life Insurance
• Employee Assistance Program
• 401K with Company Match
• Generous Paid Time Off
• Volunteer Paid Time Off 
• 11 Paid Holidays
• An Empowering Company Culture
• Computer Equipment Provided
• Work from Home

(* includes domestic partner coverage)

Summary:

The Systems Specialist position is responsible for administering, maintaining, and optimizing the enterprise systems that support critical university operations. This position is responsible for supporting university enterprise applications, keeping them highly available, ensuring that they are configured to meet defined functional requirements, conducting application upgrades in alignment with a Change Management and Release Management Processes, participating in data integration design and application enhancement activities, and maintaining systems documentation.

The Systems Specialist works as a member of the Enterprise Application Services team and is charged to know and understand the functionality available within the various enterprise applications ITS manages; and work in conjunction with users, business analysts, and vendors to configure these systems to optimize the user experience and maximize university returns on system investments.

Core Values:

Deliver Delight Every Time - We keep learner success at the center of every interaction to provide exceptional service and a delightful student experience.

• Value each student and employee interaction. 
• Provide the best service externally to students and internally to one another. 
• Make decisions that reflect a commitment to students’ welfare and success.

Continuously Improve - As lifelong learners, we intentionally find opportunities to grow and improve, both as individuals and as an organization.

• Take time to develop and practice relevant skills and behaviors. 
• Dig deeper into systems, data, and processes to understand problems and create impactful solutions.
• Welcome challenges and feedback.

Win Together - We act with integrity, empathy, and transparency while assuming positive intent in each other’s communications and decisions. 

• Seek understanding from one another first, over-responding. 
• Recognize how words and actions impact our students, employees, and the organization as a whole. 
• Provide constructive feedback and avoid gossip.

Trust and Be Trusted - We take ownership of our responsibilities and actions to students and colleagues. 

• Keep commitments and deliver results on time to teams. 
• Comply with policies and procedures. 
• Proactively find solutions to issues.

Own it - We navigate challenges and celebrate successes together as a diverse community. 

• Collaborate to solve issues and build solutions in the best interest of the organization and our stakeholders. 
• Recognize roadblocks and celebrate achievements.
• Utilize a diversity of perspectives through sharing knowledge and resources.

Responsibilities:

*Other special projects, duties, and responsibilities as assigned.

Requirements:

Physical Demands/Work Environment:

• Ability to work in a virtual environment using software technology including but not limited to virtual meeting tools, such as Zoom, Instant Messaging, Canvas Learning Management System (LMS).
• The ability to efficiently operate a computer and its peripheral equipment (keyboard, mouse, etc.).
• Ability to sit or stand for six to eight hours.
• Ability to work at least 40 hours a week.

EEO and Accessibility Statement:

Bryan University is an equal-opportunity employer committed to providing a welcoming and inclusive work environment for all. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. We provide reasonable accommodations to individuals with disabilities and strive to ensure accessibility in our facilities, products, and services.