Client Account Manager
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AI Summary
At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making life's critical resources accessible to all. Working with us, you will help provide critical expertise as we, along with our valued clients, deliver solutions that positively impact communities around the world. Our professionals are our greatest asset, and we believe nothing is more important than the health, happiness and professional growth of our employee-owners. With a focus on flexible work-life balance options, an expanding and diverse workforce, and limitless career growth opportunities, we will give you our best to help you give us your best, and together we can build a world of difference.
Req Id : 116090
Opportunity Type : Staff
Full time/Part time : Full-Time
Employment Status: [[employmentStatus]]
Job Summary
Drive new business growth with existing Tier 3 and 4 Accounts. Maintain relationships with accounts in a defined region or industry. Collaborate with BV offered solutions to solve client's challenges and needs. Engage Client Segment Director for more complex solutions and/or accounts. Set account strategies and guide proposal/project teams during pursuits. Be the voice of the client internally.
#LI-JC1
Key Responsibilities
- Lead client engagement activities from identification and opportunity creation to business capture
- Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
- Account management (build & maintain client relationships; develop and follow sector-led key account plans)
- Generate and qualify sales and marketing leads
- Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy)
- Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.)
- Accountable for overall client satisfaction and conduting client satisfaction surveys.
- Full responsibilities for this position will vary by Sector or Region.
- Ability to grasp the deal; including margins, risks, terms & conditions, etc.
- Responsible for targeting and researching new client acquisition and expaniing existing client base.
Management Responsibilities
Preferred Qualifications
- 10+ years of experience in power, renewable or other related industries
- Bachelors degree preferred, with technical or business focus. Relevant experience in lieu of degree may be accepted.
- Sales and BD Acumen
- Education: Bachelor’s degree in business or engineering, related field or technical discipline.
- Customer Focus
- Drives Result
- Persuades
- Business Insight
- Strategic Mindset
Minimum Qualifications
- Typically 10 years of experience within the EPC industry, including 3-5 years in sales or project execution. Minimum of 5 years of relevant experience required.
- Experience developing, maintaining and executing strategic sales plans.
- History of successful pursuits with complex buying processes.
- Firm understanding of competition and differentiators.
- Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
- Experience using Salesforce is preferred.
- B2B sales experience.
Certifications
Work Environment/Physical Demands
Office/Remote. Travel and various work environments required to achieve Sales goals.
Competencies
Salary Plan
Job Grade
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
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