Business Development Associate

BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. We specialize in control and disease-state biospecimens, including human and animal tissues, cell products, blood and other biofluids. Our unmatched portfolio of clinical specimens directly supports precision medicine research, aiming to improve patient outcomes by coupling comprehensive clinical data with donor samples. As the premier supplier of hepatic products, including hepatocytes and subcellular fractions, BioIVT enables scientists to better understand the pharmacokinetics and drug metabolism of newly discovered compounds and their effects on disease processes. By combining our technical expertise, exceptional customer service and unparalleled access to biological specimens, BioIVT serves the research community as a trusted partner in elevating science.

Business Development Associate – Biotech market

Location: UK Remote

Salary and bonus: Competitive (our compensation package includes a variable compensation structure on top of your base salary, providing opportunities for significant earning potential based on performance)

As a key member of our regional fields sales organization, you will be responsible for partnering with team members to effectively drive customer acquisition.  There will  be a high degree prospective outreach to grow our business to achieve our targets. 

The ideal candidate should possess experience in sales or customer service, an ability to interpret sales metrics, and demonstrate a goal-oriented mindset. Experience with the European Biotech market is highly desired.  

This role reports to the Regional Director of Business Development to implement strategies to achieve the regional target and works closely with the field sales team to develop well qualified new prospects and to cross sell within existing accounts to increase account penetration. Strong teamwork and interpersonal skills are essential for success in this role. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Use sales enablement tools and reports for prospecting.
• Following the direction of the Regional Director - respond and adapt to territory and market strategies including supporting specific territories for new customer acquisition and working closely with specific business development managers.
• Work closely with Business Development Managers on prospecting strategies and take on some accounts or opportunities as the primary POC in consultation with the Regional Director.
• Utilize Salesforce CRM or similar tools track their customer interactions, manage leads, and forecast sales pipeline activity. 
• Respond promptly and professionally to inquiries from a variety of channels, providing accurate product information, and pricing, as needed.
• Identify cross-selling and upselling opportunities for additional products or services. Prepare and send quotes for standard products, liaise with internal departments for quotes for non-standard products.
• Collaborate with sales leaders to create presentations to educate customers on the features, benefits, and applications of BioIVT's products and services. 
• Act as primary coordinator and POC for all regional sales client educational events.
• Attend trade shows, conferences, and other industry events to network with potential customers and promote BioIVT's brand and offerings as needed.

Travel

This position may require up to 10% of travel over the course of a year. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to: stand; walk, sit, speak, hear/listen. 

 Minimum Requirements/Qualifications: 

• Proven work experience as a sales support specialist or customer support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of best in class customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS degree in Biology or related scientific degree or associates degree in relevant field
• Willingness to travel occasionally for customer meetings and industry events.

BioIVT is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.