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Design and deliver training programs focused on the adoption of accounting software and AI-powered reporting tools for users and clients. Create comprehensive training materials and provide functional post-training support to ensure effective platform utilization.
This is a remote position.
We are looking for an Accounting Technology Trainer to design and deliver trainings focused on the adoption of accounting software and reporting tools, including AI-powered features. Unlike the CPA Instructor role (focused on technical/regulatory content), this position is oriented toward the practical technology adoption of users and clients: how to use the platforms, get the most out of them, and troubleshoot functional questions.
Key Responsibilities
● Design and deliver trainings on accounting software and reporting tools for users and clients.
● Explain and demonstrate the practical use of AI-powered features within accounting and reporting platforms.
● Create training materials (guides, tutorials, recordings, presentations) for different user levels.
● Provide post-training functional support to users and clients on tool usage.
● Gather user feedback to identify additional training needs and improve existing content.
● Coordinate with product, support, and training teams to stay current on new features and platform updates.
What We're Looking For
● Professional with solid experience in accounting technology and software.
● Practical knowledge of AI and reporting tools applied to accounting.
● Experience developing and delivering trainings to users or clients (a CPA license is not required).
● Excellent communication and presentation skills.
Nice to Have
● Experience with platforms such as QuickBooks, Xero, Wolters Kluwer, Thomson Reuters, Intuit, IRIS, or similar.
● Prior experience in technical support, customer success, or software implementation.
● Professional English (preferred, given the target audience is primarily US-based).
● Familiarity with e-learning tools and training content/video production.
What We Offer
● Fully remote role with schedule flexibility.
● Direct exposure to accounting technology users and clients across multiple markets.
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