Accounting Revenue Operations Analyst-Mexico remote

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

The Accounting Revenue Operations Analyst reports to the Director, Accounting Revenue Operations. In this role, the Accounting Revenue Operations Analyst will review, reconcile, adjust and process agreements in our Salesforce system. Agreement records have direct impact on support, resource planning, invoices and renewals. The complexity of the agreements varies and could range in the time it takes to complete; however, each is equally important, having an impact on downstream systems.

Where you will make an impact

• Process contracts and adjustments through Salesforce in a timely and efficient manner upon contract execution
• Review and update resource planning records for accuracy as needed
• Review, research and act accordingly to non-standard items
• Responsible for ensuring contract data is accurate throughout areas of Salesforce and work across teams to reconcile downstream processes
• Communicate effectively regarding the status of executed contracts, including any issues or discrepancies
• Monitor the Team email in-box and self-assign requests to ensure that internal/external customer emails are handled in a professional and timely manner
• Work closely with Project Accountants to provide directives, answer questions and assist as needed
• Provide support to other team members during peak times
• Assist with ad-hoc requests and projects

What you will bring 

• Organization and strong attention to detail 
• Ability to prioritize multiple tasks in order to meet tight deadlines 
• Self-motivated with desire to work in a team environment 
• Accountable for deliverables 
• Superior assertiveness and diplomacy skills 
• Proactive positive attitude in a fast-paced environment 
• Excellent analytical skills 
• Effective written and oral communication skills 
• Strong interpersonal skills 
• Excellent investigation skills
• Salesforce, Certinia or Conga (Apttus) experience is a plus 
• Knowledge of the Software Licensing and Services industry is a plus 

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance 
  • Professional development opportunities
  • LinkedIn Learning

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