The Account Manager serves as the primary point of contact for clients, coordinating deliverables across internal departments to ensure project goals are met. They are responsible for scheduling meetings, tracking action items, and maintaining accurate account documentation in CRM systems.
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
OVERVIEW
As an Account Manager at Arthur Elliott, you’re the steady hand at the center of the client relationship. You keep things moving, keep clients informed, and make sure internal teams have what they need to deliver their best work. You’re a proactive communicator, a deadline-watcher, and someone who knows how to turn feedback into forward motion.
This isn’t a strategy-heavy role — it’s about client service, coordination, and being a trusted point of contact. You’ll partner with Account Strategists, Project Managers, and department leads to help campaigns run smoothly and relationships stay strong.
This position is fully remote and will support the Eastern United States territory.
POSITION RESPONSIBILITIES
Serve as the main day-to-day contact for assigned accounts, providing timely updates and follow-through
Coordinate deliverables across internal departments to ensure they align with client goals and expectations
Schedule and lead client status meetings and weekly check-ins, preparing agendas and tracking action items
Communicate clearly and frequently with clients — routing feedback, answering questions, and flagging issues as needed
Track deliverables, deadlines, and changes using Wrike and Microsoft Teams
Help draft and polish client communications, including recaps, reports, timelines, and presentation decks
Maintain accurate account documentation in Zoho CRM and internal tracking systems
Collaborate with Project Managers to ensure scopes, timelines, and team capacity are aligned
Support senior team members on larger accounts or complex deliverables
Help anticipate client needs, resolve issues early, and maintain a calm, proactive presence
QUALIFICATIONS
5 years of marketing account management experience — agency experience is a plus
Ability to travel 25% each month
Strong communication and relationship-building skills
Highly organized, deadline-driven, and attentive to the details that matter
Confident in managing client conversations and delivering timely follow-up
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
