Remote Customer Success Manager Jobs

1,160 Customer Success Manager jobs available for remote work from home. Apply for positions such as Customer Success Manager - Remote, REMOTE Sales Manager, Customer Success Department, Customer Success Manager (US) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Success Manager Jobs (1,160)

Search = customer success manager
We Are Working is hiring for remote Customer Success Manager - Remote

Customer Success Manager - Remote

We Are Working · Full Time · 14 Weeks Ago
We Are Working
🌎 United States ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will build and maintain strong, long-term client relationships, acting as the primary point of contact to ensure clients achieve meaningful outcomes from WAW services. Responsibilities include monitoring client health metrics, proactively identifying needs, guiding onboarding, and advocating for customers internally to resolve issues.

REMOTE Sales Manager, Customer Success Department

Apexchat · Full Time · 15 Weeks Ago
Apexchat
🌎 United States 💵 $35000 - $100K per year ⭐ 5-10 yrs exp 💼 Sales Sales Manager
This strategic leader is responsible for overseeing the Client Partner team, focusing primarily on driving upsell growth, reducing customer churn, and ensuring high customer satisfaction levels. Key duties include leading team development, setting and executing strategic goals (OKRs/KPIs), and owning the end-to-end customer success process from onboarding to renewal.

Customer Success Manager (US) 1874 APPLICANTS

Landed · Full Time · 15 Weeks Ago
Landed
🌎 United States 💵 $100K - $120K per year ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The role involves owning and managing the success of mid-market and enterprise customers through onboarding, product adoption, and retention, while creating and monitoring metrics to ensure client expectations are met or exceeded. Responsibilities also include ensuring client understanding of ROI, designing integration approaches, facilitating product education, and gathering market insights to optimize hiring efforts.

Customer Success Manager (Canada)

Landed · Full Time · 15 Weeks Ago
Landed
🌎 Canada 💵 100K - 120K per year ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will own the success of mid-market and enterprise customers, focusing on onboarding, product adoption, and retention while monitoring metrics to exceed client expectations and ensure understood ROI. This role involves deeply understanding client hiring processes to integrate products seamlessly, facilitating ongoing education, and gathering market insights to optimize hiring efforts.

Customer Success Manager (Remote - Philippines)

Peakflo · Full Time · 15 Weeks Ago
Peakflo
🌎 Philippines 💵 $10000 - $14500 per year ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will monitor projects to ensure scope, budget, and schedule adherence while delivering committed customer ROI, aligning with processes for 100% quality delivery and documentation. Responsibilities also include managing implementation stages, conducting testing, troubleshooting post-hypercare issues, and actively participating in the customer renewal journey.

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AspenView Technology Partners is hiring for remote Customer Success Manager – ServiceNow

Customer Success Manager – ServiceNow

AspenView Technology Partners · Full Time · 15 Weeks Ago
AspenView Technology Partners
🌎 Argentina, Colombia, Costa Rica ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will own the post-sale relationship for ServiceNow accounts, focusing on ensuring successful onboarding, driving adoption, and realizing long-term customer value. Key duties include leading business reviews, success planning, supporting renewals, and fostering account growth.
Routeware, Inc. is hiring for remote Customer Success Manager (West Coast)

Customer Success Manager (West Coast)

Routeware, Inc. · Full Time · 15 Weeks Ago
Routeware, Inc.
🌎 United States 💵 $70000 - $80000 per year ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will own approximately 100 customer accounts, guiding municipalities and haulers on leveraging digital communication and fleet management software to improve solid waste operations and ensure subscription renewals. This involves consulting on best practices, setting goals based on data, and acting as the voice of the customer internally.

Inside Sales and Customer Success Manager Full Remote

Five Star Bath Solutions of Wilmette · Full Time · 15 Weeks Ago
Five Star Bath Solutions of Wilmette
🌎 United States 💵 $40000 - $60000 per year ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The role involves making high-volume outbound calls to warm leads to confirm appointments and managing the calendar effectively to ensure client satisfaction. Responsibilities also include maintaining accurate client interaction records and collaborating with sales and operations teams for seamless service delivery.
WorkSpan is hiring for remote Principal Customer Success Manager

Principal Customer Success Manager

WorkSpan · Full Time · 15 Weeks Ago
WorkSpan
🌎 United Kingdom, United States ⭐ 10+ yrs exp 💼 Sales Customer Success Manager
The role involves owning high-value enterprise accounts, defining success plans with clear KPIs related to pipeline, revenue, and AI-enabled productivity gains, and leading executive business reviews. The manager must drive deep adoption of core modules and AI features while identifying and executing expansion opportunities in partnership with Sales.
Surecomp is hiring for remote Enterprise Customer Success Manager

Enterprise Customer Success Manager

Surecomp · Full Time · 15 Weeks Ago
Surecomp
🌎 Libya ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Enterprise Customer Success Manager will act as a strategic partner, owning the entire post-sale relationship from complex onboarding to long-term expansion, ensuring customers successfully adopt and scale SaaS solutions. This involves leading large implementation programs, managing project governance, coordinating technical integrations, and driving strategic account growth through upsell and renewal activities.

Senior Customer Success Manager (Canada, USA)

Stealth HealthTech Startup · Full Time · 15 Weeks Ago
Stealth HealthTech Startup
🌎 Canada ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will own relationships with the largest enterprise clients, serving as the main point of contact throughout onboarding and taking responsibility for their overall experience. This role involves leading regular client meetings, owning cross-functional projects with leadership, and building systems to scale the business effectively.
Cyara is hiring for remote Senior Customer Success Manager (East)

Senior Customer Success Manager (East)

Cyara · Full Time · 16 Weeks Ago
Cyara
🌎 United States 💵 $110K - $135K per year ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will own customer outcomes, ensuring clients maximize value from Cyara's solutions by articulating measurable ROI to stakeholders and negotiating long-term renewals with revenue uplift. This role involves acting as a program manager throughout the customer journey, understanding pain points, building adoption plans, and serving as a technical bridge between various organizational levels.

Manager, Customer Success (Scribe)

ModMed · Full Time · 16 Weeks Ago
ModMed
🌎 United States ⭐ 2-5 yrs exp 💼 Sales
The Manager will lead a team of Customer Success Managers focused on driving adoption, mitigating risk, and identifying upsell opportunities for the AI-powered clinical documentation solution, MedMed Scribe. This role involves designing and executing strategies to optimize the customer success journey, managing KPIs, and coaching team members to achieve success and development goals.
Expanding Circle Ltd is hiring for remote Customer Success Manager (United Kingdom)

Customer Success Manager (United Kingdom)

Expanding Circle Ltd · Full Time · 16 Weeks Ago
Expanding Circle Ltd
🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will manage a portfolio of enterprise accounts, focusing on driving product adoption, monitoring health scores, leading renewals, and ensuring customers achieve measurable value from the sustainability SaaS platform. This role also involves contributing to building scalable customer success processes and improving the AI-driven support ecosystem.

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riverside.fm is hiring for remote Mid-Market Customer Success Manager

Mid-Market Customer Success Manager

riverside.fm · · 16 Weeks Ago
riverside.fm
🌎 Canada ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The role involves managing a portfolio of SMB customers, acting as a strategic partner to drive adoption, ensure retention, and identify expansion opportunities through regular business reviews and high-impact conversations. The manager will also collaborate cross-functionally with Product and Marketing to influence the roadmap as the voice of the customer.
3Play Media is hiring for remote Customer Success Manager - Localization

Customer Success Manager - Localization 212 APPLICANTS

3Play Media · · 16 Weeks Ago
3Play Media
🌎 Worldwide ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
Establish strong customer relationships by understanding their global audience strategy and localization requirements, tailoring products like translation and dubbing to drive measurable value. Responsibilities also include onboarding customers, providing proactive support, managing content requests across locales, and advocating for customer needs internally.
NICE is hiring for remote Technical Customer Success Manager

Technical Customer Success Manager

NICE · · 16 Weeks Ago
NICE
🌎 United States ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
This role supports Customer Success Managers by acting as a shared technical resource, providing deep expertise across enterprise accounts on platform usage, solution design, and best practices for conversational AI solutions. The specialist will advise on technical topics, serve as an escalation point for complex questions, and help customers optimize their AI deployments.
1Password is hiring for remote Senior Customer Success Manager, Commercial

Senior Customer Success Manager, Commercial

1Password · · 16 Weeks Ago
1Password
🌎 Canada, United States 💵 $75000 - $105K per year ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices, acting as a customer champion to increase awareness of their needs and priorities. Key focus areas include customer retention, demonstrating investment value, and driving adoption goals through proactive and reactive engagement.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 16 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
This role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Key duties also include de-escalating critical customer issues, building and executing account growth plans, and leading in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 16 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The manager will act as a strategic advisor, providing guidance on MongoDB best practices, running enablement sessions, and collecting customer feedback to inform internal teams like Product and Leadership. They will also de-escalate critical customer issues, build and execute account plans, and lead in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 16 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Responsibilities also include resolving critical customer issues, building and executing account plans, and leading in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 16 Weeks Ago
MongoDB
🌎 Germany ⭐ 10+ yrs exp 💼 Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Responsibilities also include de-escalating critical customer issues, building and executing account plans, and leading executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 16 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal product and go-to-market teams. Key duties also include de-escalating critical customer issues, building and executing account plans, and leading in-person executive business reviews.

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Okendo is hiring for remote Customer Success Manager - Remote, Mexico

Customer Success Manager - Remote, Mexico

Okendo · · 17 Weeks Ago
Okendo
🌎 Mexico ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will own customer retention, maintain Net Retention Revenue, and proactively work on churn reduction strategies by defining and building retention playbooks. They will also act as a strategic partner to US-based merchants, managing their book of business, driving product adoption, and sourcing expansion opportunities for the Account Management team.
Okendo is hiring for remote Customer Success Manager - Remote, Colombia

Customer Success Manager - Remote, Colombia

Okendo · · 17 Weeks Ago
Okendo
🌎 Colombia ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will be responsible for delivering value and exceptional customer experience to US-based customers, owning customer retention, and actively pursuing expansion opportunities through constant value demonstration. They will manage an assigned book of business, adhere to operational standards, and collaborate across departments to ensure customer success and drive advocacy.
Okendo is hiring for remote Customer Success Manager - Remote, Brazil

Customer Success Manager - Remote, Brazil

Okendo · · 17 Weeks Ago
Okendo
🌎 Brazil ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will be responsible for delivering value and exceptional customer experience to US-based customers, owning customer retention, maintaining Net Retention Revenue, and actively pursuing retention and expansion opportunities through constant value demonstration. They will manage an assigned book of business, adhere to operational standards, and collaborate across departments like Support and Onboarding to ensure merchant success.

Customer Success Manager (Remote)

Premagic · · 17 Weeks Ago
Premagic
🌎 India ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Customer Success Manager will be responsible for building and maintaining strong client relationships, acting as the main point of contact, and ensuring smooth onboarding and ongoing support. Key duties include monitoring engagement, identifying upsell opportunities, managing renewals, and collaborating with internal teams for seamless service delivery.

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