Own the channel revenue strategy and performance across North America by building a high-impact partner ecosystem. Lead the evolution of the channel organization and serve as the executive sponsor for strategic partner relationships.
ZIRO
7 Remote Job Openings at ZIRO
Lead and develop a multi-tier Managed Services support team while redesigning operational structures and escalation paths. Oversee team performance against SLAs and CSAT metrics while acting as the primary escalation point for enterprise customers.
Define and own the product vision and strategy for ZIRO's core platform and new communication intelligence initiatives. Lead and grow the product organization by hiring and coaching Product Managers to deliver high-quality, customer-centric features.
Build and maintain scalable, high-availability infrastructure and repeatable release processes for SaaS products. Develop CI/CD pipelines, monitoring systems, and operational documentation to empower engineering teams.
Manage and enable channel partners to drive pipeline and revenue growth for the ZIRO platform. This includes conducting QBRs, executing outbound campaigns, and coordinating with internal teams to optimize go-to-market motions.
The Senior Product Marketing Manager will shape positioning and messaging for ZIRO, focusing on enterprise IT buyers and Microsoft sellers. They will also lead product launches and build sales enablement tools to support the sales team.
Lead full-cycle recruitment across technical, sales, and leadership roles while managing HR fundamentals like benefits and performance. Develop bilingual HR policies and oversee the overall employee experience and onboarding process.
