Zen Educate

Manage urgent morning-of educator requests and backfills to ensure undisrupted student learning for school partners. Build and maintain strong relationships with schools and educators while using territory data to drive strategic growth.

Manage urgent morning-of educator requests and backfills to ensure undisrupted student learning. Build and maintain strong relationships with school partners and educators while driving territory growth through data-driven strategies.

Provide frontline support to schools and educators via phone, email, and text to resolve urgent staffing and technical issues. Contribute to the company's knowledge base and collaborate with global teams to improve user experience and platform processes.

Engineers will focus on solving real-world problems in education staffing by prioritizing real-world outcomes and shared learning over pure output. Responsibilities include shaping problems end-to-end, collaborating with Product and Ops, and iterating quickly on solutions.