Lead customer onboarding and implementation, translating customer requirements into effective Younium solutions, facilitating workshops, and preparing customers to go live. Advise existing customers on product use and integrations, share customer insights with the product team, and contribute to profitable Professional Services delivery.
You will manage a portfolio of enterprise accounts with full commercial responsibility for retention, expansion, and net revenue growth. This involves building strategic account plans, leading contract negotiations, and connecting Younium's platform to measurable customer financial outcomes.