Lead and develop payment posting supervisors, leads, and staff while ensuring accurate, timely posting and reconciliation of payments, adjustments, denials, and credit balances. Monitor performance and compliance, resolve posting issues, improve workflows and controls, meet month-end close deadlines, and communicate risks and corrective actions to the Zone Manager.
Monitor daily accounts receivable work in the assigned zone, guide team members on documented workflows and quality expectations, and identify blockers, aging risks, and recurring issues. Escalate operational risks and trends to leadership and reinforce audit feedback, training updates, and process changes without taking on management or final decision-making responsibilities.
The Certified Medical Coder is responsible for reviewing clinical documentation and assigning accurate medical codes in accordance with established guidelines. They also manage documentation gaps and compliance concerns to ensure clean, accurate billing outcomes.
