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Position Summary

The AR Specialist completes assigned accounts receivable work for customers within an assigned zone accurately and consistently, following established procedures and escalating barriers that may affect timely revenue cycle performance.

This is an individual contributor role and does not include people management, customer ownership, or quality assurance responsibilities.

Qualifications

Required

High school diploma or equivalent
Basic accounts receivable or administrative process knowledge
Ability to follow procedures, meet timelines, and maintain accuracy

Preferred

Experience in accounts receivable, billing, revenue cycle operations, or financial systems
Experience working with account management systems, work queues, or deadline-driven administrative workflows

Key Responsibilities and Expected Performance Outcomes

Key Responsibilities

Review and work assigned accounts, queues, transactions, or follow-up items for customers within the assigned zone
Research routine account issues using available systems and documentation
Complete follow-up actions within defined procedures and authority
Document actions, findings, and next steps clearly and accurately
Communicate questions, delays, risks, and escalations promptly
Apply training, feedback, and approved process updates consistently

Expected Performance Outcomes

Completes assigned customer AR work within the assigned zone accurately, on time, and with clear documentation
Resolves routine issues within authority and escalates barriers appropriately
Follows procedures, timelines, confidentiality, and compliance expectations consistently
Works professionally with peers, leads, and supervisors

Core Competencies (Required for All Employees)

Critical Thinking: Uses sound judgment to assess information, solve routine problems, and recognize when additional support is needed
Dependability: Follows through on commitments and completes work with consistency and accountability
Interpersonal Skills: Builds respectful working relationships through clear, professional communication
Organizing and Planning: Manages priorities, timelines, and follow-up needs effectively
Production: Maintains steady, accurate output while meeting established expectations

Visualutions, Inc.

Employees 51-200 employees Industry Hospitals and Health Care

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Visualutions, Inc.

Accounts Receivable Specialist (100% Work from Home)

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Position Summary