You will act as the technical counterpart in customer conversations, connecting platform capabilities to business problems and driving technical validation. Additionally, you will collaborate with cross-functional teams to support the sales cycle, lead proofs of concept, and represent the company in the Apache Flink community.
You will design, implement, and maintain data-intensive solutions while contributing to open-source projects like Apache Flink. Additionally, you will mentor junior developers and take end-to-end ownership of technical features and improvements.
Lead the design, development, and maintenance of E2E automated test scripts using Java-based frameworks or Cypress. Collaborate with cross-functional teams to ensure robust test coverage and integrate testing into the CI/CD pipeline.
You will serve as the technical lead and trusted advisor for enterprise customers, guiding them through the design, deployment, and scaling of their stream processing architectures. Additionally, you will manage the technical relationship, lead incident triage, and act as the customer's voice to internal engineering and product teams.
You will serve as the primary technical contact for customers, diagnosing and resolving complex issues within the Ververica Unified Streaming Data Platform. Additionally, you will document resolutions, create knowledge base content, and collaborate with engineering teams to improve product stability.