The Director of Service Operations is responsible for building and scaling the Aviation Networks O&M organization, including the 24x7 Virtual Network Operations Center. This role ensures high availability, SLA compliance, and operational efficiency across a growing base of aviation and uncrewed aircraft system customers.
The Implementation Specialist manages end-to-end deployment of IoT solutions, including site design, vendor oversight, and technical installation. They also provide ongoing customer support, training, and troubleshooting to ensure seamless system integration in aviation environments.
The Technical Project Manager oversees the deployment and integration of aviation network solutions for ATC, ATM, and UAS operations. They manage interdepartmental teams, coordinate with subcontractors, and ensure project deliverables meet contractual requirements.
