The Cloud System Engineer is responsible for monitoring cloud-hosted SaaS services to ensure data integrity, performance, and compliance with SLAs. The role involves participating in 24/7 on-call rotations to troubleshoot and remediate production incidents while collaborating with cross-functional teams.
The Senior Sales Account Executive is responsible for driving strategic enterprise-wide sales initiatives and managing the full sales cycle within the Northeast territory. They will collaborate with internal teams to identify, qualify, and close new business while maintaining strong relationships with existing clients.
The Senior Director will own the product vision, roadmap, and end-to-end delivery for the Intelligent Document Processing pillar and TotalAgility platform. They are responsible for driving financial outcomes, leading the AI strategy, and maintaining deep engagement with customers and market stakeholders.
The Senior Sales Account Executive is responsible for driving strategic enterprise-wide sales initiatives and managing the full sales cycle for large accounts. This includes identifying new business opportunities, maintaining strong client relationships, and leveraging partner networks to achieve revenue goals.
The Project Manager acts as the primary client liaison to define project plans, manage deliverables, and ensure objectives are met within budget and schedule. They are responsible for maintaining project documentation, managing risks, and utilizing AI-enabled tools to streamline business processes.
Lead renewal efforts for maintenance, subscription, and SaaS contracts to maximize retention and increase Gross Rate of Retention. Develop strategic renewal plans and leverage AI tools and customer telemetry to proactively prevent churn.
The Forward Deployed Engineer embeds with strategic enterprise customers to ensure successful platform implementation and proactive churn prevention. They bridge the gap between technical solutions and business outcomes through system optimizations and executive alignment.
