Lead the design, build, and deployment of Tulip's frontline operations solutions directly at customer manufacturing sites. Act as the technical authority to integrate shop-floor systems and provide feedback to product teams to influence the platform roadmap.
Manage a portfolio of customer accounts to drive digital transformation and ensure contract renewals. Coordinate across internal teams including Product, Sales, and Professional Services to deliver measurable client impact.
The Technical Account Manager will serve as a strategic advisor, partnering with customers to drive platform adoption and technical success. They will lead technical workshops, design scalable solutions, and collaborate with internal teams to ensure seamless customer experiences.
Drive revenue growth in the Japanese pharmaceutical and life sciences market by managing the full sales cycle from prospecting to closing. Develop a localized go-to-market playbook and build strategic relationships with C-suite executives and plant managers.
Drive ARR growth across the DACH region by identifying and closing high-value SaaS deals within the manufacturing sector. Build and lead the regional sales team while co-creating the go-to-market strategy in collaboration with global leadership.
Own the full sales cycle for net-new and expansion opportunities within the US aerospace and defense vertical. Build a self-sourced pipeline and collaborate with internal teams to deliver evaluations and inform product strategy.
Build and close complex enterprise deals within the medical device and diagnostics sector. Partner with internal teams to align resources and present the platform to C-suite executives and operations leaders.
Drive revenue growth by managing the full sales cycle, from prospecting to closing strategic deals within mid-market and enterprise accounts in targeted industries. Develop and execute effective sales strategies to achieve and exceed quarterly and annual revenue targets.
The Product Support Engineer will act as the frontline contact for customers, providing timely and accurate responses, educating them on the product, and diagnosing, troubleshooting, and resolving technical issues. Responsibilities also include managing support workload, improving internal processes, expanding documentation, and participating in an on-call rotation.
The role involves owning the deployment, health, and continuous improvement of Tulip's multi-cloud SaaS environments across global regions, including designing and evolving cloud architecture for global scalability and performance. Responsibilities also include owning and improving CI/CD infrastructure, building automation tooling to reduce toil, defining observability standards, and leading incident response.
