TrueScripts Management Services

The Director of Training and Development will design, build, and standardize training frameworks with a focus on onboarding and frontline role readiness. This role involves partnering with cross-functional leaders to integrate training into daily operations and measuring performance outcomes to ensure organizational growth.

Act as a senior liaison to drive business growth by ensuring client renewal and retention through strategic account leadership. Coordinate with internal teams to analyze claims data, identify cost-saving opportunities, and oversee the onboarding of new clients.