Member Experience Escalation Adv./Team Lead
TML Multistate Intergovernmental Employee Benefits Pool d b a TML Health Benefits Pool
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Full Time
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a day ago
TML Multistate Intergovernmental Employee Benefits Pool d b a TML Health Benefits Pool
The role involves resolving complex service escalations and acting as a subject matter expert for benefits administration. The incumbent will also support leadership by training staff, identifying process improvements, and managing call queues.
