The Disaster Human Services Case Manager conducts survivor intake, assesses unmet needs, and develops individualized recovery plans. They coordinate resources, maintain accurate case documentation, and provide ongoing support to survivors throughout the recovery process.
The Deputy Project Manager supports the Project Manager in the daily operations and delivery of the Disaster Case Management Program. This role involves overseeing staff, ensuring contractual compliance, managing performance metrics, and coordinating with stakeholders to support disaster recovery outcomes.
The EHP Junior Consultant will review hazard mitigation grant applications for compliance with environmental and historic preservation requirements. They will also prepare necessary documentation, maintain project records, and coordinate with FEMA and state stakeholders to ensure project milestones are met.
The agent is responsible for handling inbound and outbound calls to address customer inquiries, resolve complaints, and provide accurate product or service information. They must maintain detailed customer records, document call interactions, and escalate complex issues to leadership while meeting performance targets.
