The Customer Success Coordinator supports customer onboarding, adoption, and utilization of robotics solutions through proactive engagement and monitoring. They collaborate with cross-functional teams to ensure customer retention, manage account growth opportunities, and maintain accurate records in CRM systems.
The role is responsible for identifying, developing, and qualifying new business opportunities within strategic accounts. It involves building relationships with key stakeholders and collaborating with internal teams to support growth.
The Automation Advisor will lead the national robotics growth strategy across all Canadian verticals, coordinating field sales, service, and technical resources. They are responsible for developing enterprise opportunities, building business cases, and managing the full lifecycle of robotic solution deployments.
Develop and execute a national account-based strategy for the aviation and transportation sector to drive robotics adoption. Lead discovery, solution development, and business case creation while orchestrating cross-functional teams to secure and expand customer partnerships.
The Automation Advisor will develop and execute robotics strategies for hospitality and large-venue clients to optimize labor and operational consistency. They will lead discovery, build business cases, and orchestrate cross-functional teams to convert property-level interest into enterprise-wide programs.
The Public Sector Automation Advisor is responsible for defining the national robotics strategy and developing autonomous cleaning opportunities across government and education sectors. This role involves orchestrating complex sales opportunities, managing stakeholder relationships, and guiding local teams through procurement and contracting processes.
